My Cloud OS 3 Personal & Network Attached Storage My Cloud
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
97 | 16189 | December 27, 2022 | |
My Cloud OS 5 Firmware for My Cloud (with 2.xx.xxx firmware)
The My Cloud OS 5 software is available for My Cloud with 2.xx.xxx firmware. It is not available for My Cloud with 04.xx-xxx.xxx firmware. Please refer to this post to learn how to update your device to My Cloud OS 5. M… |
2 | 4169 | July 3, 2021 | |
BRIEF survey to help us help you!
Hello from the My Cloud team! We would like to improve the NAS experience for our users by understanding how you use your My Cloud device. We are seeking volunteers in the United States to take a brief ~10 minute surve… |
6 | 2046 | February 24, 2022 | |
All users can see all photos in app and online
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5 | 2199 | March 18, 2024 | |
Easy method to downgrade to previous version of the firmware
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151 | 61571 | February 26, 2024 | |
Login for GoodSync app for MyCloud OS 5
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3 | 336 | May 22, 2023 | |
Replacing the drive in the NAS-unit
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5 | 113 | March 13, 2024 | |
My Cloud won't accept attached USB drive
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7 | 7845 | March 11, 2024 | |
[GUIDE] Upgrade a working My Cloud to a bigger HDD (easy steps)
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101 | 15252 | March 6, 2024 | |
Backup of My Cloud to Amazon Cloud and/or IDrive backup service
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13 | 13161 | March 5, 2024 | |
Why upgrading to OS 5 (My Cloud 2. Gen)
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30 | 338 | March 2, 2024 | |
Cannot add email... getting frustrated! ☹️️
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12 | 3234 | February 29, 2024 | |
Connect WD direct to my Mac without accessing internet
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5 | 1501 | February 28, 2024 | |
Wd file and dashboard do not show in windows 7 and windows 8 under wifi but show in windows with ethernet port
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3 | 417 | February 28, 2024 | |
Did I Make a Really Bad Purchase?
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4 | 174 | February 27, 2024 | |
My Cloud - solid white LED
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8 | 116 | February 12, 2024 | |
Clean OS (Debian), OpenMediaVault and other "firmwares"
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1915 | 342373 | February 4, 2024 | |
Malfunctioning My Cloud device
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11 | 478 | February 10, 2024 | |
WD MyCloud stuck at safe mode
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32 | 7627 | February 4, 2024 | |
My Book Live , can not access it anymore from WEB or Android app
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9 | 5666 | February 4, 2024 | |
Firmware Release 04.06.00-111 (4/15/2022)
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6 | 6571 | February 1, 2024 | |
Mac OS Photos App Library on WD My Cloud
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11 | 24662 | January 28, 2024 | |
How to copy (faster!) back from the Recycle bin
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2 | 76 | January 26, 2024 | |
Troubelshooting My cloud doesn't appear on local network
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21 | 134014 | January 26, 2024 | |
Data Recovery Gen 1 WDMC
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7 | 147 | January 24, 2024 | |
!help needed: wd my cloud gen2 unbricked volume failure!
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3 | 419 | January 21, 2024 | |
Unbrick My Cloud Gen2 | 0MB Free Space
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6 | 2660 | January 21, 2024 | |
Unbrick My Cloud 2TB with no success
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7 | 3720 | January 21, 2024 | |
WD MY CLOUD Server Connectivity Issues Post-Power Outage: Seeking Diagnostic Assistance
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6 | 144 | January 20, 2024 | |
How to connect my Wd home to the wifi
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1 | 152 | January 10, 2024 |