Why the wdphotos apk does not work?

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

have you one know why the wdphotos can not search my cloud? display nothing .
there are 100000’s photos in my cloud.but I can’t see that on the wdphotos.

2

Are you on a Windows PC or an Apple etc? See example image below from my Windows 10 Home Desktop computer. It depends on where your pictures are located on your My Cloud and how you want to search for them. Click on, tap or activate image to enlarge it.

You’ll see that I have Network>WDMCLOUD>Horace>Pictures open and at the end of that bar it says Search Pictures.

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image1933×568 211 KB

3

“wdphotos apk”? Uh where did you get that APK? WD Photos I believe had been End of Life for a while now. The only currently supported Android app for the My Cloud is My Cloud for Android which can be found in the Play Store.

Currently the only official WD supported methods of remote access to a My Cloud is MyCloud.com, the WD My Cloud app for iOS and Android, or the insecure FTP access option.

Edit to add: The official WD notice of retiring of the WD Photos Android app.

Software Notice - WD Photos Being Retired 5/9/2017
https://community.wd.com/t/software-notice-wd-photos-being-retired-5-9-2017/185596

4

You can reinstall it from the Google Play Store for the latest version.

6

If WDPhotos is unable to search your cloud and displays nothing despite having a large number of photos, there could be several reasons:

  1. Syncing: Ensure that your cloud storage is properly synced with WDPhotos. Sometimes, delays in syncing or incomplete syncs can lead to issues with accessing photos.
  2. Permissions: Check if WDPhotos has the necessary permissions to access your cloud storage. Make sure that permissions are correctly set up both on your device and in the cloud storage settings.
  3. Network Connection: Verify that your device has a stable internet connection. Poor connectivity can prevent WDPhotos from accessing and displaying your cloud photos.
  4. App Updates: Ensure that WDPhotos is updated to the latest version. Older versions of the app may have compatibility issues or bugs that prevent proper functioning.
  5. Cloud Service Integration: Confirm that WDPhotos supports integration with your specific cloud service. Some cloud providers may not be fully supported or may require additional configuration steps.
  6. Storage Capacity: Check if there is enough storage space available in WDPhotos to accommodate the large number of photos from your cloud storage. Insufficient storage can prevent the app from displaying all your photos. See More