My Cloud OS 3 Personal & Network Attached Storage My Cloud
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
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97 | 16561 | December 27, 2022 |
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My Cloud OS 5 Firmware for My Cloud (with 2.xx.xxx firmware)
The My Cloud OS 5 software is available for My Cloud with 2.xx.xxx firmware. It is not available for My Cloud with 04.xx-xxx.xxx firmware. Please refer to this post to learn how to update your device to My Cloud OS 5. M… |
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2 | 4272 | July 3, 2021 |
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BRIEF survey to help us help you!
Hello from the My Cloud team! We would like to improve the NAS experience for our users by understanding how you use your My Cloud device. We are seeking volunteers in the United States to take a brief ~10 minute surve… |
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6 | 2080 | February 24, 2022 |
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WD MyCloud losing network after reboot?
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23 | 4259 | April 26, 2024 |
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The slow restart problem
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19 | 11549 | April 25, 2024 |
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Bricked Gen 2 MyCloud | firmware update in Safe Mode
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7 | 79 | April 23, 2024 |
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Windows shares
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5 | 107 | April 20, 2024 |
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Wd Mycloud single bay
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12 | 167 | April 19, 2024 |
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Flashing purple LED
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5 | 445 | September 13, 2023 |
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Old firmware download locations
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4 | 136 | April 16, 2024 |
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Setting up WD MyCloud as local network drive
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16 | 26442 | April 15, 2024 |
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PR4100 File Transfer Questions
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1 | 74 | March 31, 2024 |
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Dropbox app on MyCloud EX2 Ultra - Selective Sync not available
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2 | 75 | March 30, 2024 |
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WD My Cloud - Blue light flashing
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36 | 61189 | March 30, 2024 |
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GoodSync for WD file monitoring not connected
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1 | 85 | March 26, 2024 |
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WD MyCloud stuck at safe mode
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33 | 7969 | March 24, 2024 |
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The WD MyCloud 2TB has encountered an error after updating to OS5.
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5 | 115 | March 20, 2024 |
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Solid red LED light - cannot mount file system
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10 | 13844 | March 20, 2024 |
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All users can see all photos in app and online
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5 | 2338 | March 18, 2024 |
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Easy method to downgrade to previous version of the firmware
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151 | 62061 | February 26, 2024 |
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Login for GoodSync app for MyCloud OS 5
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3 | 389 | May 22, 2023 |
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Replacing the drive in the NAS-unit
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5 | 207 | March 13, 2024 |
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My Cloud won't accept attached USB drive
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7 | 7993 | March 11, 2024 |
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[GUIDE] Upgrade a working My Cloud to a bigger HDD (easy steps)
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101 | 16119 | March 6, 2024 |
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Backup of My Cloud to Amazon Cloud and/or IDrive backup service
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13 | 13306 | March 5, 2024 |
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Why upgrading to OS 5 (My Cloud 2. Gen)
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30 | 455 | March 2, 2024 |
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Cannot add email... getting frustrated! ☹️️
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12 | 3410 | February 29, 2024 |
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Connect WD direct to my Mac without accessing internet
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5 | 1675 | February 28, 2024 |
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Wd file and dashboard do not show in windows 7 and windows 8 under wifi but show in windows with ethernet port
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3 | 499 | February 28, 2024 |
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Did I Make a Really Bad Purchase?
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4 | 248 | February 27, 2024 |
