I don’t really know if this is the place to post this, but I would really really need some help.
So one day I woke up and realized that my My Cloud 3 TB was glowing all red in the front. I didn’t think that is was such a big deal, however after trying to get it to connect through Wifi several times (for about 6 hours), I couldn’t get it working. I was so frustrated. My whole life is on the My Cloud.
What I did notice under the procedure was that the Ethernet light didn’t blink at all. When I plugged in/out the power cord it would sometimes blink green but go away just seconds later.
The fact that my warranty had expired I thought that I would take it out from it’s case so that I could connect it through SATA/USB to my computer. However, when I did that the screen was all white (the computer was running Windows 10).
So today I went to a store and asked for some advice, and there was this guy telling me that I could buy this:
and put in the hard drive. It is compatible with Mac OS X and Windows only. After reading on the WD community I’m seeing a lot that people only have been able to save their content with Linux. I have never worked with Linux and I’m really scared that, that is the only way.
I hope that someone could help me because the content on the My Cloud is everything for me, and I’m really sad that I could have lost everything:(
Also sorry for my English, I’m from Sweden and their aren’t so much about the My Cloud and it’s problems on the Swedish sites.
I would really really appreciate your guys help!
Thank you in advance!