Legacy Products My Cloud OS 3
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
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3 | 1530 | October 15, 2021 |
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
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3 | 1334 | October 15, 2021 |
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
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16 | 3442 | January 15, 2025 |
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
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3 | 803 | October 15, 2021 |
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
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3 | 541 | October 15, 2021 |
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
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11 | 2195 | April 16, 2022 |
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Support For My Cloud Changing
We’ve developed a new OS to keep up with evolving security standards. Compatible devices must Upgrade to My Cloud OS 5 by January 15, 2022 . Incompatible devices will lose support on April 15, 2022. Upgrade to an eligib… |
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97 | 17970 | December 27, 2022 |
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My Cloud OS 5 Firmware for My Cloud DL2100 and DL4100
The My Cloud OS 5 software available for My Cloud DL2100 and DL4100. Please refer to this post to learn how to update your device to My Cloud OS 5. My Cloud OS 5: Firmware Availability and Supported Devices My Cloud O… |
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2 | 722 | July 3, 2021 |
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My Cloud OS 5 Firmware for My Cloud (with 2.xx.xxx firmware)
The My Cloud OS 5 software is available for My Cloud with 2.xx.xxx firmware. It is not available for My Cloud with 04.xx-xxx.xxx firmware. Please refer to this post to learn how to update your device to My Cloud OS 5. M… |
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2 | 4813 | July 3, 2021 |
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My Cloud OS 5 Firmware for My Cloud PR2100 and PR4100
My Cloud OS 5 is available for My Cloud PR2100 and PR4100. Please refer to this post to learn how to update your device to My Cloud OS 5: My Cloud OS 5: Firmware Availability and Supported Devices My Cloud OS 5 How t… |
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2 | 3579 | October 6, 2020 |
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My Cloud OS 5 Firmware for My Cloud EX2100 and EX4100
The My Cloud OS 5 software available for My Cloud EX2100 and EX4100. It is not available for My Cloud EX4 or EX2. Please refer to this post to learn how to update your device to My Cloud OS 5. My Cloud OS 5: Firmware Av… |
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2 | 1519 | October 6, 2020 |
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My Cloud OS 5 Firmware for My Cloud EX2 Ultra
The My Cloud OS 5 software available for My Cloud Mirror EX2 Ultra. It is not available for My Cloud EX2. Please refer to this post to learn how to update your device to My Cloud OS 5. My Cloud OS 5: Firmware Availabil… |
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2 | 4996 | October 6, 2020 |
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My Cloud OS 5 Firmware for My Cloud Mirror (Gen 2)
The My Cloud OS 5 software is available for My Cloud Mirror Gen 2. It is not available for My Cloud Mirror. Please refer to this post to learn how to update your device to My Cloud OS 5. My Cloud OS 5: Firmware Availabi… |
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2 | 2167 | October 6, 2020 |
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BRIEF survey to help us help you!
Hello from the My Cloud team! We would like to improve the NAS experience for our users by understanding how you use your My Cloud device. We are seeking volunteers in the United States to take a brief ~10 minute surve… |
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1 | 519 | April 9, 2020 |
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BRIEF survey to help us help you!
Hello from the My Cloud team! We would like to improve the NAS experience for our users by understanding how you use your My Cloud device. We are seeking volunteers in the United States to take a brief ~10 minute surve… |
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2 | 734 | January 1, 2021 |
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Failing disk in WD My Cloud Gen1 - drive migration/replacement options
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12 | 913 | September 18, 2025 |
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Security Flaw on MyCloud
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20 | 2974 | August 28, 2025 |
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Debricking My Cloud Mirror gen1
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9 | 2683 | August 13, 2025 |
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My Cloud Home (older version)
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6 | 3330 | August 8, 2025 |
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Firmware Update Broke NAS? No Dashboard, No Reset
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3 | 557 | August 4, 2025 |
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Upload camera card photos to MyCloud using iPad
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28 | 1916 | August 2, 2025 |
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SAMBA CIFS: Authentication for user [XXXXX] has FAILED
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19 | 27732 | July 31, 2025 |
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My Cloud EX2 Ultra - Cloud access is disabled
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1 | 46 | July 28, 2025 |
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Streaming from a NAS Public Share with using a media server?
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4 | 2278 | July 22, 2025 |
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My cloud streaming options
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3 | 2002 | July 18, 2025 |
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Cannot ping PR4100
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2 | 579 | July 17, 2025 |
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[APP] GoodSync for WD My Cloud. Backup and file synchronization
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27 | 45006 | July 5, 2025 |
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How do you add a second disk to My Cloud EX2 Ultra
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4 | 3379 | July 2, 2025 |
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Sudden Slow Down Transferring Between Devices
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6 | 951 | June 24, 2025 |
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Unable to delete photos saved on MCH Duo
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4 | 537 | June 17, 2025 |
