My device was working perfectly until Win 10 did the big update a few months ago. Since then I’m locked out of all my folders by the network credential message. I’ve spent days at various time following every link on the web about the problem. In most cases, i can’t understand the answers, but when I can, I’ve tried what they said, but still it’s the same.
I can access the dashboard without problems. It seems to be just a Windows permission thing, especially as I didn’t change any device settings. Today, I installed the latest firmware, but no change.
How do I get this thing working again? What are network credentials? Where do I get them from?