WDMyCloud.com

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

hello,  i have no devices listed at WDMyCloud.com anymore.  At one point I had 4 so i deleted them not knowing what device was current.  Right now I have no remote access unless my iphone is on the Wifi network.   

2

Hello,

Take a look at this guide. Hope it helps.

http://community.wd.com/t5/WD-My-Cloud/HOW-TO-Troubleshooting-Remote-Connectivity-Issues/m-p/617261#U617261

3

no dice. Maybe it my router. I might reset it and start from scratch.

4

When you are on the local network, get an activation code. On the phone, use this activation code to get your device back.

5

yes I did this on all ipads and iphones but I still dont see a device listed at WDMyCloud.com

6

Try to create a new user on the NAS UI and have this user register on Wd2go.com for remote access.