When login to my wd my cloud it says no devices available

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

when remotely login to my wd my cloud it says no devices available

Any suggestions

2

using the wd mycloud app? or the http://wd2go.com website? try the other one to be sure

has this ever worked? recent changes?

3

I tried both
My WD my cloud is registered