WD My Cloud Home on Mac OS Big Sur : not working

mapronov · December 10, 2020, 4:11pm

Hi,

just got a new WD My Cloud Home, install the latest version of WD Discovery on my mac mini (on Big Sur 11.0.1) everything seems to work fine (able to access files on My Cloud Home) but my Mac keep freezing ! I can do nothing ! Finder is keep turning around, cannot access the files on mycloud home anymore

If i reboot it everythings is ok but after some times everything freeze again

Any idea ?

Martin

pucelo · December 11, 2020, 7:21pm

Same problem here

geovass · December 12, 2020, 11:38am

check here guys WD Discovery is not working on M1 / Apple Silicon MacBook Air

mapronov · December 15, 2020, 7:56pm

i’m not using a M1/Apple Silicon it’s a Intel Core I5 with 6 hearts

tasters · December 20, 2020, 10:02am

Same here on i5 iMac. Total freeze.
What a shame WD sleep on this.

MatZ · December 20, 2020, 8:48pm

I have the same problem! I’m very disappointed

st3v3n · December 24, 2020, 9:30pm

I’m having the freezing issue as well on finder. Also freezes and interrupts my other programs and have to do hard restart to get my mac working again

Joe2105 · December 29, 2020, 3:23am

Same here and it is very frustrating, as soon as I uninstalled WD Discovery everything was working normal again, so it seems like the connection that the Mac (BigSur) is making with the WD MyCloud server everything freezes. I experience the same issue with my Mac and MacBook Pro. Would be nice if they would release a patch to fix the issue

Joe2105 · December 29, 2020, 4:31am

Hey, I thought I found the solution Big Sur Support! FAIL! WD has FAILED the community!.
It seems like the link provided by WD is not the correct one to support Big Sur, please read the thread and follow the steps and re-install but now the correct version.
After completing the reinstallment I still have issues connecting and freezing. The other strange part is that when I try to connect directly via browser to the MyCloud (using ip-adddres) I cannot get access

omarfacc · January 4, 2021, 2:04pm

I have the same problem. Everytime I try to use WD discovery, I can succesfully log in but after some time the Finder freezes and I must reboot the MacBook to get it to work again.

I tried to reinstall the app and also macOS with Recovery mode but it doesn’t seem to help at all.

Yannick1202 · January 13, 2021, 10:33pm

Same problem. Is WD even trying something ???

Darkknightii30 · January 14, 2021, 2:42pm

I do not have a MY CLOUD HOME device, I have a MY CLOUD device, the original my cloud. I have downloaded the app for the Big Sur os, and I still can not see any of my files on finder. is there another app for this original device or will there be an update so that we can use the original device. I to do not want to use the web browser to see my HD.