Support is still a joke, no fix after several months reporting the issue.
I try this : uninstall WD, enable root account and install it again (as root) but same results. this solution seems to works for a person in this Big Sur Support! FAIL! WD has FAILED the community!
I’ve just bought this, keeps crashing and freezing my mac on Big Sur.
Please try the following to see if the issue resolves:
System Preferences → Extensions
Click on Finder Extensions and ensure there is a check next to WDDesktop Finder Extensions
Reboot your computer and attempt to access My Cloud Home data using WD Discovery
The prior issues I had with lockups on Big Sur seem to be fixed now. Thank you!
Excellent, many thanks for this as it seems to fix the issue.
Thank you, everything’s work as expected ! No problem since the change (2 days ago)