Hello everybody,
when I will connect an exernal HDD on the USB port from WD My Cloud (backside), My Cloud found the harddisk but did not show an data on this dirve. Did I need the format an external harddirc first, before a connection with My Cloud works?
Thank you very much for your help
Achim
Talk to tech support today, hopefully it will get fixed with the next firmware updateā¦
It could be this problem:
http://community.wd.com/t5/My-Cloud/NO-SOLUTIONS-USB-My-Book-Not-Recognized-0K/td-p/909309
No solution as yet.
What drives are you guys using? I own 3 passsport ultras and Iāve never had issues with any of them.
For me both of my USB 3 drives are WD, one is a 1TB Passport and the other a 4TB Passport.
Both of them work before we upgraded the firmware on the Cloud to OS 3 4.04-308
After the FW upgrade, it mounts and dismounts the driveā¦
Nevermind Iām still on v04.01.04-422, I donāt update unless it for a security update. Iām sure theyāll put it in the next update not that theyāre of the issue.
I donāt update unless it for a security update.
Well, 04.04.00-308 does claim to have security updatesā¦
http://support.wdc.com/downloads.aspx?lang=en&fid=wdsfMyCloud
Yes, but I didnāt want to upgrade to 04.04.00-303 to higher because of all the really big changes noted in the release notes. My experience with the MyBookLive taught me hold back and see what others experience before updating my equipment. I canāt tell you how many times WD broke my NASās back in the day all in the name of ānew amazing featuresā quite fannkly I got tired of being a lab rat.
As they say, fool me onceā¦
Iāll propably end up updating after its all sorted out, but isnāt there an ssh way of reverting your firmware. I remember it was possible early on thought Iāve forgotten how to do it.
Theagustin wrote:
Yes, but I didnāt want to upgrade to 04.04.00-303 to higher because of all the really big changes noted in the release notes. My experience with the MyBookLive taught me hold back and see what others experience before updating my equipment. I canāt tell you how many times WD broke my NASās back in the day all in the name of ānew amazing featuresā quite fannkly I got tired of being a lab rat.
As they say, fool me onceā¦
Iāll propably end up updating after its all sorted out, but isnāt there an ssh way of reverting your firmware. I remember it was possible early on thought Iāve forgotten how to do it.
you seem to be of like mindsā¦ I held off for over a year and I was on version 3.04. I also had a WD Live too of which I sold when I bought a Cloud mainly for the USB port that gave my tiny 4TB cloud a mirror usb drive of 8TB total.
Alas, I was forced to upgrade to OS 3 simply because their cloud app said it wouldnāt work on 3.04; they lied, it work perfectly but then I was already committed
Theagustin wrote:> ā¦but isnāt there an ssh way of reverting your firmware. I remember it was possible early on thought Iāve forgotten how to do it.
Hereās 2 ways to do the downgrade. Iāve used the 1st method in the past and it worked easily for me. I have no experience with the second method.
http://community.wd.com/t5/My-Cloud/Firmware-downgrade/m-p/693918#M9273
MMMyCloud wrote:
Theagustin wrote:> ā¦but isnāt there an ssh way of reverting your firmware. I remember it was possible early on thought Iāve forgotten how to do it.
Hereās 2 ways to do the downgrade. Iāve used the 1st method in the past and it worked easily for me. I have no experience with the second method.
http://community.wd.com/t5/My-Cloud/Firmware-downgrade/m-p/693918#M9273
I am so temptedā¦ reallyā¦ I am so temptedā¦ and then I will have my USB drive backā¦ and then I can ignore all the new version and this will fade to become a dreamā¦ yeahā¦ to go back ā¦
oh wowā¦ I subconsciously downloaded the .deb fileā¦ halfway thereā¦
hmmmā¦ now I just need to edit the version file under /etc/
and downgrade!! okā¦ I better stop ā¦ before I actually do itā¦ tomorrow maybeā¦
My experience with the MyBookLive taught me hold back and see what others experience before updating my equipment.
Yes, I was being somewhat tongue-in-cheekā¦
I hold back on upgrading until the dust has settled, too. I have two devices; one I use as my functional, local NAS not open to the world, and a second one, which Iāve called my āTest Cloudā, and I use this to evaluate new firmware, and to host duplicate material Iām happy to expose to the world; music and non-private video. The former is still on 04.01.01-413. That latter is up-to-date, having formerly run -422.
The āoffer RMA to any difficult problem/customerā seems like a cop-out to me. The problems are almost certainly not with the hardware, but down to the firmware and configuration values. Since RMA returns will give you a refurbished device, one assumes that WD have a department dedicated to entirely wiping the state of returned devices, and loading them with fresh firmware. Does a factory restore do the same? If you RMA, youāll need to back up all your data first, and restore it to a refurbished device. Personally, Iād do a full factory restore first, to delete my personal data. So, since Iād have to do that anyway, Iād probably see if the full factory restore fixed the problem I was having. If not, then Iād RMA it.
I guess itās cheaper for WD to RMA devices than spend support staff time actually diagnosing faults or engineering time figuring out how the configuration faults occur. The enforced public state of the Public share sounds like a kludge to me.
too funny that reply seriously made my day 
but Iām sooo glad I trusted my instincts and waited. Iād rather lose cloud features than to brick my devices in that way people have been reporting recently. Way I see it is you can always just update back to the broke version lol the only reason I want to update and probably will once its all sorted out is because of the code injection vulnerabilities affecting the MyCloud reported by VerSprite.
http://versprite.com/og/command-injection-in-the-wd-my-cloud-nas/Ā
^ is really good read I was able to reboot my device just by going to the provided url in one of the examples, no credentials needed
Which brings me to another topic VerSprite uploaded a 2GB file with a malformed name, that is a command in the name field of the file, to inject his code and exploit the device to gain full access to every share. If these dumb Public folders were all secured by default it would make these kinds of attacks a much more harder to perform. But why WD insists on having them is not only beyond me but just truly baffling to me. I get that some of the Apps used to if not still do depend on the public folder but is ease of use really more important that security? It l boils down to laziness to me, if you can program and app to depend on a public share you can also logically have it depend on a secured share.
it is hubris to think that you are important enough for someone to hack you. As I say this, someone may take my ip and hack me just for the fact that I said it but nevertheless if someone does, there is absolutely nothing for them to take or to use.
I have no nude selfies and even if I did, they would delete immediately upon viewing.
Movies, music, ebooks and photos are all I have as my god bricks do not store well in digital form.
If anyone is willing to try it, I would suggest simply ārmdir /shares/PublicāĀ
There are plenty of hackers who will attack systems just ābecause theyāre thereā; they delight in the technical challenge and the chaos they create. These people donāt target particular devices, they just pick one. It could be yours.
Then there are the ransom hackers.
So, whilst it might be hubris to think that you are being deliberately targeted, that doesnāt mean that you should not expect to be attacked. Check your router firewall log, and see how many access requests it has rejected, and then look to see where they come from. As an administrator for a forum, I know where all the spam user requests come fromā¦
cpt_paranoia wrote:
There are plenty of hackers who will attack systems just ābecause theyāre thereā; they delight in the technical challenge and the chaos they create. These people donāt target particular devices, they just pick one. It could be yours.
Then there are the ransom hackers.
So, whilst it might be hubris to think that you are being deliberately targeted, that doesnāt mean that you should not expect to be attacked. Check your router firewall log, and see how many access requests it has rejected, and then look to see where they come from. As an administrator for a forum, I know where all the spam user requests come fromā¦
trueā¦ it is also hubris to think that nobody will attack you when you own a mac
I tend to forget the days of surfing the net with my PC when I would get adware and viruses on a daily basis :-P
it is also hubris to think that nobody will attack you when you own a mac
I fear you are confusing hubris and smugnessā¦
This problem is with the USB socket on some network hard drives from WD, it doesnāt effect USB drives. I have a WD My Cloud 3Tb, they have replaced it and it still has the same problem.
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