Yesterday, I updated My Cloud 4TB NAS firmware 2.xxx (OS 3?) to 5.xxx (OS 5).
After this, I shared some directory as ‘public’, it seems not open to actually to public, but only to my accounts or approved accounts. And this, My Cloud start to scan pictures/movies by itself, which expect to takes a long time. It also said, I can use(access) the shared public folders on web browser.
And I used My Cloud for an hour.
And then, it suddenly go the status of ‘Device is Offline’, and I cannot see My Cloud address on my router, it acutally go offline. I cannot access this completely. But when I touched the body of My Cloud NAS by my hands, its HDD is still operating in busy. And this ‘Device is Offline’ status still on-going, a day passed now.
How can I fix this problem, or how can I save my data at least?