I have same issue, and I am from Hong Kong.
I don’t think this is my drive problem as I have remote access to my home computer and checked, it can access via LAN.
Also when I access to mycloud.com, and click sign in, it return a blank page, I have not signed in yet, so the issue should not be on my drive.
I also tried to access via iPhone app, but it always say my drive offline.
Tried to access mycloud.com, and click sign in from different device / browser and all the same.
So the issue is on WD unable to load the sign in page.
WD should have someone to fix it immediately!!!