Okay my Ultra Ex2 has one annoying feature that has been there since purchased. Regardless of the Firmware I’m running it appears in Win 10 under “Storage” for a few minutes and then disappears, few minutes later it reappears. I have no other issues, drives map OK and I can access it fine.
My other My Clouds Gen 1 & Gen 2 single bay are constantly visible.
@gibbylinks If you haven’t already, try enabling Control Panel > Programs and Features > Turn Windows features on or off > SMB 1.0/CIFS File Sharing Support > SMB 1.0/CIFS Client.
Without this enabled I believe you can manually browse to and map drives using the UNC path, but it won’t show up in the Explorer GUI as a storage device.
Any OS/3 device (MyCloud Gen1; EX2 Ultra, both gens of MPWP) will only SPORADICALLY show up as a computer in the network tab. I have tried the SMB1 thing and almost everything else that has been posted. This is a downright flaky aspect of OS3.
For an EX2 ultra on OS/5; this problem seems entirely resolved, and the device shows up as a “computer” every time; allowing for quick and easy file access. This is one thing they got right in OS/5.