Trying to update my My Cloud 3TB box (-10 ver) to OS 5 from 3 (v2.41.121) within the admin desk top. The relevant windows open but are missing most content, all I get are the back and continue buttons and some graphics . I can tell where I am in the sequence by looking on the support pages that show what the page is supposed to look like when fully loaded.
The question is do I risk clicking what would be the continue button to start the v5 firmware update, if it actually works, or will I be starting a flawed process that will leave me unable to use OS 3 or 5?
Edited to add I have tried this using 3 different browsers, all the same result.
Actually this is ridiculously complex to retrieve some text to be able to update the firmware/OS. I have managed to enable SSH on the desktop easy enough but the following instructions are totally vague and unclear, but I realise this now requires downloading 3rd party editing apps and going back on a pc to start writing commands in a command prompt window. I remember doing this 15 years ago. WD get a grip, it’s just a storage device with remote access!
I shall attempt to manual update from a downloaded firmware file as suggested previously by @cat0w. Thanks
Yes, this is what I did. Ignore the WD automated update. Just get the firmware file from their website and then go into the dashboard settings and update from your PC.
I can’t believe WD want you to go in and hack the firmware via SSH!
