WD Smartware stops backing up


WD Smartware, (dumb ware) stops backing up and I have to keep clicking the Backup button for C, D and E drives for it to continue backing up. I uninstalled WD Smartware and reinstalled the latest version and it keeps doing this and not completing a backup. Why is this stupid software not backing up all the files at a time on continuous backup???


Welcome to the Community.

Are you using file backup mode or category backup mode? For multiple volumes, file backup is recommended.

One more dissatisfied customer.  New MyPassport 2TB, new install SmartWare 2.4.10.  Win 7 Pro, want to backup files (drive D:, just as a test) to shrunk NTFS partition (MyPassport drive E: ).  Selected files and did Apply Changes.  Result ? Continuous backup - nothing.  Schedule + Backup now - nothing.  Reboot - nothing.  Schedule + wait till 5:00 rolls around - nothing. 

At least the drive seems to work, did some Windows System Image backup of my C: drive, did some file copies, VHD attach, all fine.

I assume the software is working for other people, because there are not a lot of complaints …

So whats the solution?
How come i just bought wd ex2 and the backup is still stoping it now 2017 ?
WHY is this still an issue, why is the supprot so useless?