WD SmartWare keeps on copying files


#1

Backing up my files using WD Smartware has been working well. I have been finding that quite a long time after there are no longer any Files Not Backed Up, the system continues showing “Copying files” and finally stops and places a tick under Data Backed up… However today the backup hasn’t stopped. It is just going on and on. What is wrong here please?


#2

@Brenda1 What message does SmartWare show? See Image below.

Be sure to look at image for more information.


#3

It doesn’t display any message other than that is is “backing up” the files even though it looks as if from checking the backed up files it has done so. But I have no way of knowing this for sure.


#4

@Brenda1 What type of backup do you have it set to do, continuous or scheduled? See image below. Click on, tap or activate image to enlarge it.

Here is a link to the User Manual if you don’t have it.

I have a scheduled backup plan for my shares. See image below for the message I get when the backup has completed.


#5

I have it set to ‘continuous’. But previously, when I also had it on that setting, it would indicate when it had finished backing up the specific folders I had ticked for backup. Now it is not doing that. I should add that I am doing the initial backup of documents on my hard drive at the moment.


#6

Yes, that is the message I was getting but no longer.


#7

but now it is working!