I’ve got a problem with my device. This device has only one week. At first it was working fine, but suddenly it started to all leds flashing blue.
I can’t mount it via usb, because the drive is not recognized either on mac or windows. On mac, this drive can’t be seen in Finder and disk utilities. I’ve tried to run disk utility via cmd+R on startup, the drive was recognized but couldn’t be mounted even to format.
I’ve also tried to run a new firmware but the procedure didn’t start, I suppose because of the drive problem.
In the manual it is said that when all leds blink three times, and pause, than another three times blink the drive is in the recovery mode. I can push the drive in that mode, but the manual says nothing what to do next without the dashboard access.
In the end I read all topics according to the blinking leds, but by now nothing worked for me.