All Blue LEDs Flashing?


My Passport Wireless Pro

Came out of the box fine with a positive setup.
Wifi working. I shut the unit down and after that the I couldn’t
access the drive, password not correct. After this, I ended up reformating drive to
MAC OS Extended (journaled).

  1. OS X Disk Utility failed, the drive would not unmount. The WD Access apps were not seeing the drive and wireless SID was not broadcast.

  2. I uninstalled the WD Utility application and uninstalled the MAC Access App.
    I ran Disk First Aid and the drive passed.

  3. At the moment the drive functions as a directly connected USB drive.

  4. When the drive is turned on as a standalone DAS/NAS the database icon LED turns on, the wifi icon LED blinks steadily. After about a minute all the LEDs on the drive begin blinking, (flashing). The drive does not progress further than that.

  5. I just located and downloaded DW Quick Downloader.

  6. I have not been able to locate any information on the proper DAS and NAS apps to install onto the unit. I have attempted multiple resets. I cannot reset from the Dashboard because I cannot load the dashboard.

I would love some help, all I have at this moment is an expensive paper weight.



Hi allanrd,

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

The link below will allow you to call support

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