My Cloud 2 TB drive is noticed by my router, shows up (with some correct information) when I access through numeric address on my computer. Cannot access files. Reboot, LED is solid red, then blinks, then goes solid again, then goes dark. Is it bricked? upon listening to case, slight hushed whirr… fan?, HD spin? Thanks
Hi theomountain,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
The link below will allow you to call support.
If the LED is “Slow Breathing”, the My Cloud device is “Not Found”, “Not Detected” on setup or seen as “Offline” before any data has been added to the unit, please perform a 60+ second pin reset to set the unit back to factory defaults. Once the reset has been completed and the LED is “Solid White” and no longer “Slow Breathing”, setup again at My Cloud Home using the existing MyCloud.com email address and password.
