My cloud home not booting - "soft" recovery?

Rebooted my cloud home 4tb and it is just sitting with a slow flashing light. Is there a way to to a soft reset so my data doesn’t get deleted?

Hi m1ckr1ck,

You should refer the link given below to know about the causes and possible solution for such issue.

Otherwise, you should create an RMA for the drive (if it is under warranty) as it may have gone bad.