User not authorized. (400057)

I’ve been going round and round trying to correct this message andcloud access to this device.  Set it up and it works for a few hours then seems like it just looses account information.  I still have a few days left before returning the device.  It seems the device is not ready to be a retail product yet.

BTW.  On the local network everything works fine and the setting were saved from my earlier remote session.  Looks good for now so I hope it holds up.  If this keeps it’s configuration and I’m hopeing it will, this will be a great addition.


See if the following links helps: