I keep getting User Not Authorized Message 400057?

Hello.

I keep getting User Not Authorized Message 400057?!

What’s the solution to this??

Don’t just tell me to reboot, restart, reset the unit already tried multiple times!!

Cheers, 

/p.

Hi PoJ71, I recommend you to contact support directly for your issue. 

http://support.wd.com/contact/index.asp?lang=en

Try Here

http://community.wd.com/t5/WD-My-Cloud-EX4/I-keep-getting-User-Not-Authorized-Message-400057/m-p/735854/highlight/true#M1723