Actually it is a flag that gets set when the filesystem is mounted and reset when the filesystem is dismounted. This flag is also used on Linux filesystems. That is why sometimes you see in the log saying that fsck needs to be run. Can’t remember the exact message. But anytime you reboot the system after a power failure or the system crashed. You will get this message on reboot.
RAC
true… what you said makes sense. I will capitulate.
and it could be true too on the cloud mount because I had to yank out my USB drive without a proper eject because it got locked
however… not mounting because of a improper dismount sounds like a conundrum to me because you will need to mount somewhere that can mount it (which is either a PC or Mac) to clear the flag before mounting on the Cloud.
Thus WD should still fix it to force mount the drive, otherwise us Users will be confused as to why it mounts sometimes and not other, and there won’t be a Rac8006 to explain to them.
I will check into this later. When I tried to mount the My Book using the command:
mount -T ntfs /dev/sdb1 /mnt
It failed saying it didn’t understand ntfs. So I’m not sure how the My Book gets mounted. I’ve seen references to smb mounting. Not sure how to do that. But if a My Book was removed improperly
I’m not sure you could mount it until the flag was reset. But how is going to reset the flag.
RAC
Might as well throw this here. A portion of the Dmesg output that has the information on one of the external USB drives that fails to mount, if anyone is interested.
[ 1310.404470] hub 2-0:1.0: state 7 ports 1 chg 0000 evt 0002
[ 1310.410067] hub 2-0:1.0: port 1, status 02a0, change 0001, 5.0 Gb/s
[ 1310.416414] usb 2-1: USB disconnect, device number 2
[ 1310.421412] usb 2-1: unregistering device
[ 1310.425445] usb 2-1: unregistering interface 2-1:1.0
[ 1310.432504] usb 2-1: usb_disable_device nuking all URBs
[ 1310.437859] usb 2-1: Successful Endpoint Configure command
[ 1310.596257] hub 2-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x2a0
[ 1319.180694] hub 2-0:1.0: state 7 ports 1 chg 0000 evt 0002
[ 1319.186289] hub 2-0:1.0: port 1, status 0203, change 0001, 5.0 Gb/s
[ 1319.346219] hub 2-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x203
[ 1319.466276] usb 2-1: new SuperSpeed USB device number 3 using xhci-hcd
[ 1319.486593] usb 2-1: skipped 1 descriptor after endpoint
[ 1319.491941] usb 2-1: skipped 1 descriptor after endpoint
[ 1319.497468] usb 2-1: default language 0x0409
[ 1319.502112] usb 2-1: udev 3, busnum 2, minor = 130
[ 1319.506958] usb 2-1: New USB device found, idVendor=0480, idProduct=a006
[ 1319.513701] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1319.520892] usb 2-1: Product: External USB 3.0
[ 1319.525362] usb 2-1: Manufacturer: Toshiba
[ 1319.529494] usb 2-1: SerialNumber: 2011111316674
[ 1319.534452] usb 2-1: usb_probe_device
[ 1319.538196] usb 2-1: configuration #1 chosen from 1 choice
[ 1319.543807] usb 2-1: Successful Endpoint Configure command
[ 1319.549442] usb 2-1: adding 2-1:1.0 (config #1, interface 0)
[ 1319.555366] usb-storage 2-1:1.0: usb_probe_interface
[ 1319.560412] usb-storage 2-1:1.0: usb_probe_interface - got id
[ 1319.566499] scsi3 : usb-storage 2-1:1.0
[ 1319.570844] /files/sq_kernel/linux/drivers/usb/core/inode.c: creating file '003'
[ 1324.899016] scsi 3:0:0:0: Direct-Access TOSHIBA External USB 3.0 0001 PQ: 0 ANSI: 6
[ 1324.907921] sd 3:0:0:0: Attached scsi generic sg1 type 0
[ 1324.915516] sd 3:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
[ 1324.925326] sd 3:0:0:0: [sdb] Write Protect is off
[ 1324.930232] sd 3:0:0:0: [sdb] Mode Sense: 33 00 00 08
[ 1324.936313] sd 3:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 1324.982759] sdb: sdb1
[ 1324.987680] sd 3:0:0:0: [sdb] Attached SCSI disk
[ 1327.457602] ufsd: "mount" (sdb1): RAW NTFS volume: Filesystem size 931.51 Gb > volume size 931.51 Gb. Mount in read-only
[ 1327.471971] ufsd: unable to replay native journal on "sdb1"
[ 1327.477690] ufsd:unload kernel utf8
[ 1327.481213] ufsd:fill_super("sdb1"), 1246920: cd6e5580 10000000, force,iocharset=utf8,fmask=000,dmask=000,uid=65534,gid=1000,user_xattr, verbose
[ 1327.494364] ufsd: Pages: total=e2e, free=31b, buff=5d, shift=16
[ 1327.500407] ufsd: Page flags: lck=1, err=2, ref=4, upt=8, drt=10, wrb=2000, priv=800
[ 1327.508315] ufsd: Buff flags: upt=1, drt=2, lck=4, map=20, new=40, del=200, aread=80, awrite=100
[ 1327.517415] ufsd: "sdb1": size = 0x74705daf*0x200 >= 0xe8e0bb*0x10000
[ 1327.523998] ufsd: "sdb1": no discard
[ 1327.528417] ufsd:
[ 1327.530450] ufsd: ======NTFSBoot->le(0)======
[ 1327.534858] ufsd: Signature : NTFS
[ 1327.539502] ufsd: RWBlocks : 0x74705daf x 0x200, sdb1, rw
[ 1327.545751] ufsd: SectorsPerVolume : 0x74705daf x 0x200
[ 1327.551535] ufsd: SectorsPerCluster : 0x8
[ 1327.555581] ufsd: MFT : 0xc0000
[ 1327.560015] ufsd: MFTMirr : 0x10
[ 1327.564325] ufsd: Record size : -10
[ 1327.568422] ufsd: Index size : 1
[ 1327.572303] ufsd: Magic : 0x55aa
[ 1327.576637] ufsd: ===========================
[ 1327.581033] ufsd: Boot's size of Volume is greater then allowed in RWBlock!!
[ 1327.588159] ufsd: Boot is accepted as NTFS of size 931.51 Gb
[ 1327.593889] ufsd: RAW NTFS volume: Filesystem size 931.51 Gb > volume size 931.51 Gb. Mount in read-only
[ 1327.603480] ufsd: "mount" (sdb1): RAW NTFS volume: Filesystem size 931.51 Gb > volume size 931.51 Gb. Mount in read-only
[ 1327.614579] ufsd: BdSetBlockSize 1000
[ 1327.618327] ufsd: Loading $Volume...
[ 1327.622300] ufsd: $Volume: 3.1, 0, "TOSHIBA EXT"
[ 1327.627049] ufsd: Loading $LogFile...
[ 1327.630955] ufsd: $LogFile: 4000000 bytes
[ 1327.635080] ufsd: Loading $MFT...
[ 1327.638556] ufsd: MFT: used=33e0,total=33e0
[ 1327.645421] ufsd: End of journal read. Actions 0. empty
[ 1327.650760] ufsd: Native journal is not empty!
[ 1327.655256] ufsd: unable to replay native journal on "sdb1"
[ 1327.660918] ufsd:fill_super failed to mount sdb1: "" ->-22
And for comparisons sake a portion Dmesg output on a external USB 320GB WD My Passport drive that is mounted successfully. Just throwing thoughts against the wall but wonder if there is something wrong with the NTFS call in the later firmware? Edit to add: Or not. Just tried a 32GB flash drive formatted for NTFS and it mounted properly. Maybe the system has some trouble mounting certain drives over a certain size?
[ 296.872869] hub 1-0:1.0: state 7 ports 1 chg 0000 evt 0002
[ 296.878463] hub 1-0:1.0: port 1, status 0101, change 0001, 12 Mb/s
[ 297.037748] hub 1-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x101
[ 297.157793] usb 1-1: new high-speed USB device number 2 using xhci-hcd
[ 297.178221] usb 1-1: skipped 1 descriptor after interface
[ 297.183729] usb 1-1: default language 0x0409
[ 297.188576] usb 1-1: udev 2, busnum 1, minor = 1
[ 297.193226] usb 1-1: New USB device found, idVendor=1058, idProduct=0705
[ 297.200005] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 297.207181] usb 1-1: Product: External HDD
[ 297.211672] usb 1-1: Manufacturer: Western Digital
[ 297.216580] usb 1-1: SerialNumber: 57442D5758485A3038363338383632
[ 297.223051] usb 1-1: usb_probe_device
[ 297.226769] usb 1-1: configuration #1 chosen from 1 choice
[ 297.233210] usb 1-1: ep 0x81 - rounding interval to 32768 microframes, ep desc says 0 microframes
[ 297.242204] usb 1-1: ep 0x2 - rounding interval to 32768 microframes, ep desc says 0 microframes
[ 297.254567] usb 1-1: Successful Endpoint Configure command
[ 297.260384] usb 1-1: adding 1-1:1.0 (config #1, interface 0)
[ 297.266508] usb-storage 1-1:1.0: usb_probe_interface
[ 297.271546] usb-storage 1-1:1.0: usb_probe_interface - got id
[ 297.278359] scsi2 : usb-storage 1-1:1.0
[ 297.282603] usb 1-1: adding 1-1:1.1 (config #1, interface 1)
[ 297.289622] /files/sq_kernel/linux/drivers/usb/core/inode.c: creating file '002'
[ 298.278538] scsi 2:0:0:0: Direct-Access WD 3200BEV External 1.75 PQ: 0 ANSI: 4
[ 298.287800] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 298.296761] sd 2:0:0:0: [sdb] 625142448 512-byte logical blocks: (320 GB/298 GiB)
[ 298.307823] sd 2:0:0:0: [sdb] Write Protect is off
[ 298.312667] sd 2:0:0:0: [sdb] Mode Sense: 23 00 00 00
[ 298.320433] sd 2:0:0:0: [sdb] No Caching mode page present
[ 298.325978] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[ 298.334779] sd 2:0:0:0: [sdb] No Caching mode page present
[ 298.340361] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[ 298.393589] sdb: sdb1
[ 298.404292] sd 2:0:0:0: [sdb] No Caching mode page present
[ 298.409875] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[ 298.416097] sd 2:0:0:0: [sdb] Attached SCSI disk
[ 302.992798] calling init_fat_fs+0x0/0x60 [fat] @ 8005
[ 302.998263] initcall init_fat_fs+0x0/0x60 [fat] returned 0 after 155 usecs
[ 303.015487] calling init_vfat_fs+0x0/0xc [vfat] @ 8005
[ 303.020885] initcall init_vfat_fs+0x0/0xc [vfat] returned 0 after 18 usecs
When I was testing my PassPort (see above in this post), you can see that it gets mounted… and I could even navigate into the mounted drive, but it gets dismounted and a message pops up that a share could not be created. I do not think it has anything to do with NTFS (at least not in my tests so far).
However keep posting stuff up and I’m sure something will stick and hopefully WD will eventually solve this bug.
Yeah probably not related to NTSF but just throwing out ideas as this is a head scratcher why, at least in my case, certain USB drives work, and others do not. Now to make it even more maddening. One of the two external USB drives, a generic USB 3.0/eSATA docking station, with a 1T drive in it, is suddenly being mounted all of a sudden today after not being mounted for the past week including yesterday night when I’ve spent some time trying to troubleshoot this issue.
It appears the WD My Cloud had problems with the drive even though it appeared to mount it from a portion of the Dmesg below. Edit to add: Sorry for the following wall of text. Hopefully it will be of use to someone.
[24231.315020] hub 2-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x2a0
[24241.501076] hub 2-0:1.0: state 7 ports 1 chg 0000 evt 0002
[24241.506691] hub 2-0:1.0: port 1, status 0203, change 0001, 5.0 Gb/s
[24241.664984] hub 2-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x203
[24241.785071] usb 2-1: new SuperSpeed USB device number 7 using xhci-hcd
[24241.805299] usb 2-1: skipped 1 descriptor after endpoint
[24241.810647] usb 2-1: skipped 1 descriptor after endpoint
[24241.816167] usb 2-1: default language 0x0409
[24241.820962] usb 2-1: udev 7, busnum 2, minor = 134
[24241.825807] usb 2-1: New USB device found, idVendor=067b, idProduct=2733
[24241.832548] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[24241.839740] usb 2-1: Product: USB-SATA Bridge
[24241.844123] usb 2-1: Manufacturer: Prolific Technology Inc.
[24241.849738] usb 2-1: SerialNumber: PROLIFICMP000000002
[24241.855243] usb 2-1: usb_probe_device
[24241.858934] usb 2-1: configuration #1 chosen from 1 choice
[24241.864528] usb 2-1: Successful Endpoint Configure command
[24241.870489] usb 2-1: adding 2-1:1.0 (config #1, interface 0)
[24241.876432] usb-storage 2-1:1.0: usb_probe_interface
[24241.881443] usb-storage 2-1:1.0: usb_probe_interface - got id
[24241.887508] scsi9 : usb-storage 2-1:1.0
[24241.891837] /files/sq_kernel/linux/drivers/usb/core/inode.c: creating file '007'
[24251.938485] scsi 9:0:0:0: Direct-Access ST310003 33AS CC3H PQ: 0 ANSI: 4
[24251.947462] sd 9:0:0:0: Attached scsi generic sg1 type 0
[24251.955216] sd 9:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
[24251.964666] sd 9:0:0:0: [sdb] Write Protect is off
[24251.969596] sd 9:0:0:0: [sdb] Mode Sense: 22 00 00 00
[24251.975434] sd 9:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[24252.011904] sdb: sdb1
[24252.017198] sd 9:0:0:0: [sdb] Attached SCSI disk
[24255.275864] ufsd: "mount" (sdb1): is mounted as NTFS (without journal)
[24269.955366] usb 2-1: reset SuperSpeed USB device number 7 using xhci-hcd
[24269.975786] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce261b0c
[24269.983877] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce261ae0
[24269.992079] usb 2-1: Successful Endpoint Configure command
[24270.985124] usb 2-1: reset SuperSpeed USB device number 7 using xhci-hcd
[24271.005533] usb 2-1: serial string error -71
[24271.009833] usb 2-1: device firmware changed
[24271.014146] hub 2-0:1.0: logical disconnect on port 1
[24271.019364] hub 2-0:1.0: state 7 ports 1 chg 0002 evt 0000
[24271.025028] hub 2-0:1.0: warm reset port 1
[24271.085040] hub 2-0:1.0: port 1 not warm reset yet, waiting 50ms
[24271.115068] sd 9:0:0:0: [sdb] Unhandled error code
[24271.119897] sd 9:0:0:0: [sdb] Result: hostbyte=0x07 driverbyte=0x00
[24271.126331] sd 9:0:0:0: [sdb] CDB: cdb[0]=0x28: 28 00 73 c2 27 f7 00 00 80 00
[24271.133674] end_request: I/O error, dev sdb, sector 1942104055
[24271.139568] ufsd: "ksoftirqd/1" (sdb1): bio read I/O error.
[24271.155025] hub 2-0:1.0: port 1, status 02c1, change 0000, 5.0 Gb/s
[24271.161336] usb 2-1: USB disconnect, device number 7
[24271.166426] usb 2-1: unregistering device
[24271.170463] usb 2-1: unregistering interface 2-1:1.0
[24271.176890] ufsd: failed to write block 0xc00df
[24271.176908] sd 9:0:0:0: [sdb] Unhandled error code
[24271.176921] sd 9:0:0:0: [sdb] Result: hostbyte=0x01 driverbyte=0x00
[24271.176935] sd 9:0:0:0: [sdb] CDB: cdb[0]=0x28: 28 00 73 c2 28 77 00 00 80 00
[24271.176961] end_request: I/O error, dev sdb, sector 1942104183
[24271.176974] ufsd: "swapper/1" (sdb1): bio read I/O error.
[24271.211327] ufsd:: failed to write block c00df
[24271.216178] ufsd: "kworker/0:1" (sdb1): bio read I/O error.
[24271.221828] ufsd: "kworker/0:1" (sdb1): bio read I/O error.
[24271.227453] ufsd: "kworker/0:1" (sdb1): bio read I/O error.
[24271.233069] ufsd: "kworker/0:1" (sdb1): bio read I/O error.
[24271.238682] ufsd: "kworker/0:1" (sdb1): bio read I/O error.
[24271.244295] ufsd: "kworker/0:1" (sdb1): bio read I/O error.
[24271.249909] ufsd: "kworker/0:1" (sdb1): bio read I/O error.
[24271.267064] ufsd: failed to read block 0xc00d9
[24271.271549] ufsd:: failed to read block c00d9
[24271.276507] ufsd: failed to read block 0x8a
[24271.280732] ufsd:: failed to read block 8a
[24271.285293] ufsd: failed to read block 0x8a
[24271.289517] ufsd:: failed to read block 8a
[24271.293825] ufsd: failed to read block 0x8a
[24271.294650] usb 2-1: usb_disable_device nuking all URBs
[24271.294673] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce261b0c
[24271.294687] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce261ae0
[24271.319418] ufsd:: failed to read block 8a
[24271.323651] ufsd: failed to read block 0x8a
[24271.327909] ufsd:: failed to read block 8a
[24271.332107] ufsd: failed to read block 0x8a
[24271.336355] ufsd:: failed to read block 8a
[24271.340988] ufsd: failed to read block 0x8a
[24271.345260] ufsd:: failed to read block 8a
[24271.350576] ufsd: failed to read block 0x8a
[24271.354794] ufsd:: failed to read block 8a
[24271.359484] ufsd: failed to read block 0x8a
[24271.363705] ufsd:: failed to read block 8a
[24271.368632] ufsd: failed to read block 0x7f
[24271.372857] ufsd:: failed to read block 7f
[24271.378392] ufsd: failed to read block 0x80
[24271.382608] ufsd:: failed to read block 80
[24271.387265] ufsd: failed to read block 0x80
[24271.391483] ufsd:: failed to read block 80
[24271.397105] ufsd: failed to read block 0x80
[24271.401323] ufsd:: failed to read block 80
[24271.406695] ufsd: failed to read block 0x80
[24271.408193] usb 2-1: new SuperSpeed USB device number 8 using xhci-hcd
[24271.417504] ufsd:: failed to read block 80
[24271.424581] ufsd: failed to read block 0x80
[24271.428853] ufsd:: failed to read block 80
[24271.429341] usb 2-1: skipped 1 descriptor after endpoint
[24271.429355] usb 2-1: skipped 1 descriptor after endpoint
[24271.429444] usb 2-1: default language 0x0409
[24271.430227] usb 2-1: udev 8, busnum 2, minor = 135
[24271.430239] usb 2-1: New USB device found, idVendor=067b, idProduct=2733
[24271.430252] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[24271.430263] usb 2-1: Product: USB-SATA Bridge
[24271.430271] usb 2-1: Manufacturer: Prolific Technology Inc.
[24271.430582] usb 2-1: usb_probe_device
[24271.430597] usb 2-1: configuration #1 chosen from 1 choice
[24271.430681] usb 2-1: Successful Endpoint Configure command
[24271.430775] usb 2-1: adding 2-1:1.0 (config #1, interface 0)
[24271.430977] usb-storage 2-1:1.0: usb_probe_interface
[24271.431001] usb-storage 2-1:1.0: usb_probe_interface - got id
[24271.509488] scsi10 : usb-storage 2-1:1.0
[24271.512147] ufsd: failed to read block 0x80
[24271.512161] ufsd:: failed to read block 80
[24271.512236] ufsd: failed to read block 0x80
[24271.512246] ufsd:: failed to read block 80
[24271.512304] ufsd: failed to read block 0x80
[24271.512313] ufsd:: failed to read block 80
[24271.512364] ufsd: failed to read block 0x80
[24271.512373] ufsd:: failed to read block 80
[24271.512432] ufsd: failed to read block 0x81
[24271.512442] ufsd:: failed to read block 81
[24271.512496] ufsd: failed to read block 0x81
[24271.512505] ufsd:: failed to read block 81
[24271.512556] ufsd: failed to read block 0x81
[24271.512565] ufsd:: failed to read block 81
[24271.512614] ufsd: failed to read block 0x81
[24271.512623] ufsd:: failed to read block 81
[24271.512672] ufsd: failed to read block 0x81
[24271.512681] ufsd:: failed to read block 81
[24271.512730] ufsd: failed to read block 0x81
[24271.512738] ufsd:: failed to read block 81
[24271.512786] ufsd: failed to read block 0x81
[24271.512795] ufsd:: failed to read block 81
[24271.512842] ufsd: failed to read block 0x81
[24271.512851] ufsd:: failed to read block 81
[24271.512896] ufsd: failed to read block 0x81
[24271.512905] ufsd:: failed to read block 81
[24271.513114] ufsd: failed to read block 0xa7e42
[24271.513125] ufsd:: failed to read block a7e42
[24271.513186] ufsd: failed to read block 0xa7e42
[24271.513195] ufsd:: failed to read block a7e42
[24271.513244] ufsd: failed to read block 0xa7e42
[24271.513252] ufsd:: failed to read block a7e42
[24271.513298] ufsd: failed to read block 0xa7e42
[24271.513307] ufsd:: failed to read block a7e42
[24271.513354] ufsd: failed to read block 0xa7e42
[24271.513363] ufsd:: failed to read block a7e42
[24271.513719] ufsd: failed to read block 0xc00e2
[24271.513729] ufsd:: failed to read block c00e2
[24271.513978] ufsd: failed to read block 0x89
[24271.513988] ufsd:: failed to read block 89
[24271.683554] /files/sq_kernel/linux/drivers/usb/core/inode.c: creating file '008'
[24271.691220] hub 2-0:1.0: state 7 ports 1 chg 0000 evt 0002
[24271.936853] ufsd: failed to read block 0x89
[24271.941073] ufsd:: failed to read block 89
[24271.949342] ufsd: failed to read block 0x89
[24271.953559] ufsd:: failed to read block 89
[24271.961979] ufsd: failed to read block 0x89
[24271.966244] ufsd:: failed to read block 89
[24271.974288] ufsd: failed to read block 0x89
[24271.978563] ufsd:: failed to read block 89
[24271.986669] ufsd: failed to read block 0x89
[24271.990893] ufsd:: failed to read block 89
[24272.000945] ufsd: failed to read block 0x89
[24272.005246] ufsd:: failed to read block 89
[24272.013159] ufsd: failed to read block 0x89
[24272.017497] ufsd:: failed to read block 89
[24272.026020] ufsd: failed to read block 0x89
[24272.030238] ufsd:: failed to read block 89
[24272.038117] ufsd: failed to read block 0x8a
[24272.042339] ufsd:: failed to read block 8a
[24272.050108] ufsd: failed to read block 0x8a
[24272.054328] ufsd:: failed to read block 8a
[24272.062154] ufsd: failed to read block 0x8a
[24272.066434] ufsd:: failed to read block 8a
[24272.074203] ufsd: failed to read block 0x8a
[24272.078491] ufsd:: failed to read block 8a
[24272.086399] ufsd: failed to read block 0x8a
[24272.090620] ufsd:: failed to read block 8a
[24273.455046] scsi 10:0:0:0: Direct-Access ST310003 33AS CC3H PQ: 0 ANSI: 4
[24273.464126] sd 10:0:0:0: Attached scsi generic sg1 type 0
[24273.471908] sd 10:0:0:0: [sdc] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
[24273.481355] sd 10:0:0:0: [sdc] Write Protect is off
[24273.486359] sd 10:0:0:0: [sdc] Mode Sense: 22 00 00 00
[24273.495049] sd 10:0:0:0: [sdc] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[24273.518409] sdc: sdc1
[24273.522682] sd 10:0:0:0: [sdc] Attached SCSI disk
[24292.156528] ufsd: failed to read block 0xa7e42
[24292.161012] ufsd:: failed to read block a7e42
[24292.165547] ufsd: failed to read block 0xa7e42
[24292.170083] ufsd:: failed to read block a7e42
[24293.372125] ufsd: failed to read block 0xa7e3d
[24293.376729] ufsd:: failed to read block a7e3d
[24296.025282] ufsd_printk: 46 callbacks suppressed
[24296.029957] ufsd: "umount" (sdb1): bdflush (sdb1) -> -5
[24316.935113] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24316.955237] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24316.963454] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24316.972088] usb 2-1: Successful Endpoint Configure command
[24318.560355] ufsd: "mount" (sdc1): is mounted as NTFS (without journal)
[24335.325110] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24335.345656] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24335.353734] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24335.361994] usb 2-1: Successful Endpoint Configure command
[24336.325092] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24336.345259] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24336.353315] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24336.361820] usb 2-1: Successful Endpoint Configure command
[24337.315108] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24337.335243] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24337.343395] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24337.351598] usb 2-1: Successful Endpoint Configure command
[24338.305107] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24338.325243] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24338.333302] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24338.343408] usb 2-1: Successful Endpoint Configure command
[24339.285156] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24339.305238] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24339.313295] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24339.321585] usb 2-1: Successful Endpoint Configure command
[24340.255113] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24340.275428] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24340.283486] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24340.295044] usb 2-1: Successful Endpoint Configure command
[24340.300724] sd 10:0:0:0: [sdc] Unhandled error code
[24340.305675] sd 10:0:0:0: [sdc] Result: hostbyte=0x07 driverbyte=0x00
[24340.312274] sd 10:0:0:0: [sdc] CDB: cdb[0]=0x28: 28 00 71 92 95 ef 00 00 80 00
[24340.319721] end_request: I/O error, dev sdc, sector 1905432047
[24340.325606] ufsd: "samba" (sdc1): bio read I/O error.
[24340.445186] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24340.465396] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24340.473488] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24340.484224] usb 2-1: Successful Endpoint Configure command
[24342.005148] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24342.025347] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24342.033509] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24342.041663] usb 2-1: Successful Endpoint Configure command
[24343.935139] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24343.955313] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24343.963372] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24343.971529] usb 2-1: Successful Endpoint Configure command
[24344.915230] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24344.935244] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24344.943300] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24344.951762] usb 2-1: Successful Endpoint Configure command
[24345.885087] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24345.905225] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24345.913279] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24345.921547] usb 2-1: Successful Endpoint Configure command
[24346.065157] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24346.085239] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24346.093292] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24346.101524] usb 2-1: Successful Endpoint Configure command
[24347.975124] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24347.995345] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24348.003429] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24348.012104] usb 2-1: Successful Endpoint Configure command
[24348.955112] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24348.975241] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24348.983622] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24348.991909] usb 2-1: Successful Endpoint Configure command
[24349.135106] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24349.155246] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24349.163410] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24349.171555] usb 2-1: Successful Endpoint Configure command
[24349.177337] sd 10:0:0:0: [sdc] Unhandled error code
[24349.182356] sd 10:0:0:0: [sdc] Result: hostbyte=0x07 driverbyte=0x00
[24349.188893] sd 10:0:0:0: [sdc] CDB: cdb[0]=0x28: 28 00 71 fe 46 07 00 00 80 00
[24349.196576] end_request: I/O error, dev sdc, sector 1912489479
[24349.202448] ufsd: "ksoftirqd/0" (sdc1): bio read I/O error.
[24351.055161] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24351.075250] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24351.083480] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24351.092176] usb 2-1: Successful Endpoint Configure command
[24351.235096] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24351.255243] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24351.263299] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24351.271917] usb 2-1: Successful Endpoint Configure command
[24353.915087] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24353.935219] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24353.943274] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24353.951416] usb 2-1: Successful Endpoint Configure command
[24354.095093] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24354.115242] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24354.123295] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24354.131533] usb 2-1: Successful Endpoint Configure command
[24356.035089] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24356.055227] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24356.063281] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24356.071549] usb 2-1: Successful Endpoint Configure command
[24357.015140] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24357.035251] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24357.043418] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24357.051720] usb 2-1: Successful Endpoint Configure command
[24357.057411] sd 10:0:0:0: [sdc] Unhandled error code
[24357.062322] sd 10:0:0:0: [sdc] Result: hostbyte=0x07 driverbyte=0x00
[24357.068846] sd 10:0:0:0: [sdc] CDB: cdb[0]=0x28: 28 00 71 fe 46 87 00 00 80 00
[24357.076293] end_request: I/O error, dev sdc, sector 1912489607
[24357.082163] ufsd: "ksoftirqd/0" (sdc1): bio read I/O error.
[24358.005247] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24358.025230] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24358.033286] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24358.041548] usb 2-1: Successful Endpoint Configure command
[24358.995073] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24359.015253] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24359.023308] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24359.031557] usb 2-1: Successful Endpoint Configure command
[24359.985101] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24360.005306] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24360.013475] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24360.021908] usb 2-1: Successful Endpoint Configure command
[24365.565302] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24365.585253] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24365.593311] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24365.601526] usb 2-1: Successful Endpoint Configure command
[24366.535153] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24366.555234] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24366.563303] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24366.571569] usb 2-1: Successful Endpoint Configure command
[24367.505083] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24367.525232] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24367.533286] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24367.541432] usb 2-1: Successful Endpoint Configure command
[24368.465176] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24368.485292] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24368.493459] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24368.501725] usb 2-1: Successful Endpoint Configure command
[24374.775084] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24374.795294] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24374.803414] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24374.811681] usb 2-1: Successful Endpoint Configure command
[24375.745109] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24375.765506] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24375.773585] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24375.782032] usb 2-1: Successful Endpoint Configure command
[24376.715124] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24376.735297] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24376.743381] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24376.753724] usb 2-1: Successful Endpoint Configure command
[24377.685101] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24377.705254] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24377.713308] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24377.721558] usb 2-1: Successful Endpoint Configure command
[24378.655090] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24378.675249] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24378.683315] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24378.691443] usb 2-1: Successful Endpoint Configure command
[24394.705096] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24394.725246] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24394.733458] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24394.741604] usb 2-1: Successful Endpoint Configure command
[24395.675087] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24395.695246] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24395.703300] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24395.711549] usb 2-1: Successful Endpoint Configure command
[24396.665117] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24396.685303] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24396.693468] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24396.701625] usb 2-1: Successful Endpoint Configure command
[24398.065146] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24398.085480] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24398.093537] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24398.102194] usb 2-1: Successful Endpoint Configure command
[24399.035104] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24399.055287] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24399.063516] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24399.071975] usb 2-1: Successful Endpoint Configure command
[24400.005912] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24400.025577] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24400.033646] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24400.042378] usb 2-1: Successful Endpoint Configure command
[24400.975112] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24400.995255] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24401.003414] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24401.012310] usb 2-1: Successful Endpoint Configure command
[24405.995171] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24406.015252] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24406.023330] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24406.031469] usb 2-1: Successful Endpoint Configure command
[24406.965156] usb 2-1: reset SuperSpeed USB device number 8 using xhci-hcd
[24406.985256] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce26630c
[24406.993505] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce2662e0
[24407.002064] usb 2-1: Successful Endpoint Configure command
What happens if you mount the generic USB 3.0/eSATA docking station to the PC. Does it get errors? Can you run a disk scan from windows to verify that the device is good?
RAC
Ran a error check from within Windows 7 and it reports no errors with the generic USB 3.0 docking station disk (a Seagate drive).
Interesting. It can read enough to mount the device. But can’t read after its mounted. Do you have a model number for the docking station? Not sure if it would be different than the way a disk is mounted from a My Book device?
RAC
Some more adventures on trying to figure out the USB issues I have with two of my USB drives (both USB 3.0). Ended up bricking the My Cloud during these adventures which then lead to another whole series of adventures because the update from v3.04.01-230 to v4x firmware caused the dashboard to vanish and never load (oh joy was that fun and time consuming to fix that problem through trial and error).
In the travels of fixing the bricked drive I found that with v3.04.01-230 my Toshiba USB 3.0 1T USB drive loads/mounts correctly in read/write mode. Once the My Cloud was updated to v04.04.01-112, the Toshiba USB 3.0 1T USB drive while it now mounts (didn’t mount at all prior to bicking the drive with v04.04.01-112) it mounts to read only mode for some reason. Better but still not where it should be with full read/write access to the drive. A snippet of the dmesg that shows the firmware (or the hardware) is still having trouble accessing the drive.
[ 6466.340805] hub 2-0:1.0: state 7 ports 1 chg 0000 evt 0002
[ 6466.346360] hub 2-0:1.0: port 1, status 0203, change 0001, 5.0 Gb/s
[ 6466.508947] hub 2-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x203
[ 6466.629002] usb 2-1: new SuperSpeed USB device number 2 using xhci-hcd
[ 6466.649301] usb 2-1: skipped 1 descriptor after endpoint
[ 6466.654649] usb 2-1: skipped 1 descriptor after endpoint
[ 6466.660454] usb 2-1: default language 0x0409
[ 6466.665109] usb 2-1: udev 2, busnum 2, minor = 129
[ 6466.669963] usb 2-1: New USB device found, idVendor=0480, idProduct=a006
[ 6466.676705] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 6466.683911] usb 2-1: Product: External USB 3.0
[ 6466.688384] usb 2-1: Manufacturer: Toshiba
[ 6466.692518] usb 2-1: SerialNumber: 2011111316674
[ 6466.697450] usb 2-1: usb_probe_device
[ 6466.701174] usb 2-1: configuration #1 chosen from 1 choice
[ 6466.706806] usb 2-1: Successful Endpoint Configure command
[ 6466.712449] usb 2-1: adding 2-1:1.0 (config #1, interface 0)
[ 6466.718485] usb-storage 2-1:1.0: usb_probe_interface
[ 6466.723678] usb-storage 2-1:1.0: usb_probe_interface - got id
[ 6466.730485] scsi2 : usb-storage 2-1:1.0
[ 6466.734913] /files/sq_kernel/linux/drivers/usb/core/inode.c: creating file '002'
[ 6472.037292] scsi 2:0:0:0: Direct-Access TOSHIBA External USB 3.0 0001 PQ: 0 ANSI: 6
[ 6472.046266] sd 2:0:0:0: Attached scsi generic sg1 type 0
[ 6472.053762] sd 2:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
[ 6472.063137] sd 2:0:0:0: [sdb] Write Protect is off
[ 6472.067966] sd 2:0:0:0: [sdb] Mode Sense: 33 00 00 08
[ 6472.074047] sd 2:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 6472.109831] sdb: sdb1
[ 6472.113982] sd 2:0:0:0: [sdb] Attached SCSI disk
[ 6474.492376] ufsd: "mount" (sdb1): RAW NTFS volume: Filesystem size 931.51 Gb > volume size 931.51 Gb. Mount in read-only
[ 6475.342632] ufsd: "mount" (sdb1): is mounted as NTFS (without journal)
[ 6475.349238] ufsd: No write support. Marking filesystem read-only
[ 6510.129081] usb 2-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 6510.149371] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce931480
[ 6510.157686] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce9314ac
[ 6510.166373] usb 2-1: Successful Endpoint Configure command
[ 6527.509065] usb 2-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 6527.529422] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce931480
[ 6527.537478] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce9314ac
[ 6527.546427] usb 2-1: Successful Endpoint Configure command
[ 6529.849078] usb 2-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 6529.869362] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce931480
[ 6529.878190] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce9314ac
[ 6529.886524] usb 2-1: Successful Endpoint Configure command
[ 6565.709064] usb 2-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 6565.729416] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce931480
[ 6565.737478] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce9314ac
[ 6565.745649] usb 2-1: Successful Endpoint Configure command
[ 6577.439089] usb 2-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 6577.459596] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce931480
[ 6577.467779] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce9314ac
[ 6577.475948] usb 2-1: Successful Endpoint Configure command
[ 6579.389067] usb 2-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 6579.409426] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce931480
[ 6579.417483] xhci-hcd xhci-hcd: xHCI xhci_drop_endpoint called with disabled ep ce9314ac
[ 6579.426051] usb 2-1: Successful Endpoint Configure command
Edit to add: Toshiba drive reports no errors in Windows and mounts with full read/write access on several Windows PC’s.
@Bill_S, I don’t know how many users that WD needs in order to prove that there is a bug. Hopefully this problem has made it to the next fix-it patch that is coming out soon as several of us have reverted back to an older FW in order to attach a USB drive.
You should pass along all the findings above by Benor as he has spent days meticulously testing and bricking his cloud just for your benefit of tracing down your bug.
It would be appreciated if you reply with an acknowledgement as well as “this has been passed on to tech support” and perhaps a mandate of when a fix or solution is available.
Appreciate your presence .
We’re already getting in touch with @Bennor to go over the issue. And, yes, it’s going to be looked into.
Bricking the drive was all on me. Was rooting around via SSH looking at things, I decided to downgrade to see if the that would fix the USB read issue with my two 1T external USB 3 drives and that’s where things went south and I bicked the 250GB drive I have in the My Cloud (formerly 4T) enclosure.
My problem is trying to figure out if it is the two 1T USB drives that are at fault or the WD My Cloud enclosure that is at fault. Right now outside of a few of us its not certain that there is a wide spread problem with the USB port other than speed copying issues discussed in many other threads. Its hard to tell if certain brands/models/capacity external USB drives have issues or if it is the hardware of the My Cloud or something with the firmware. Or was it something with the unbricking process I used that is causing my problems.
If someone can point out which logs should be posted to help with this troubleshooting I’ll post them.
I have mounted a 4TB My Book to the My Cloud using version 112 firmware. I also have mounted a 16GB memory stick. No problems with either. I did notice that the wdnotifierd process is not involved with the mounting of either USB device. I even copied a photo to my drive and wdnotifierd was again not involved. Not sure what this process is used for.
RAC
@Bill_S, much thanks on the prompt reply. It was so quiet here that I was worried that you left for a much needed holiday after last week. 
@Bennor, I would recommend that you RMA the bricked drive when they make the offer While it is true that the Cloud has a preferential affinity to WD products as well as a speed difference (Vantec Raid had half the speed of my WD), both of my drives are WDs’ a 1TB Passport and a 4TB My Book, so the problem on OS3 is apparently non-discriminatory. Also occurred on both Clouds; one upgraded from 3.04 and one upgraded from 4.xx. Both reported 0K and Share not created.
@Bennor : new note. Did a speed test and there is a speed increase from 75MB/s reads to 90MB/s reads OS3 on a WD 4TB My Book, 45MB/s writes stayed about the same.
@rac8006, I believe the USB drive is mounted or dismounted regardless of the running of WDNotifierd, but in order for the Dashboard to show mounted or dismounted you need to start up WDNotifierd. I normally have the service stopped.
The fun part was when I started both WDNotifierd and Wddispatcherd on FW 3.04 with a USB drive 4TB full of unscanned data, the Cloud slowly got into a locked state and by slowly, I could feel the sluggishness as I typed… and soon I could not even kill a service as those two services locked.
Thus wdnotifier is started when I need to unmount or mount a USB drive and for the status to appear on the dashboard. Otherwise I don’t get notified
Not sure what the wddispatcher does, but it probably dispatches a requested service.
I’m working on it… 
Good News!!
Due to the recent discovery that my Cloud App does not have remote access to my downgraded FW3.04 Cloud, I had to take the chance of upgrading it back to 4.04.01-112. This was one of my reason that I bought my 3rd Cloud, just in case one goes south.
After not breathing for 30 minutes, my cloud is now back on the most recent version and, most importantly, it mounted my USB “My Book” without any problems.
So I thought I let you know that you have one less user yelling about this problem. Sorry @Bennor you are now officially alone with this problem. I think there was one other but I think WD RMAed him.
So I’m back to all my services stopped on all 3 clouds and they all seem to run perfectly (knock on wood). Some minor sleep issues of random wakes but I’ll live through it.
Still debating on tearing my clouds apart for the 4TB Reds to put in a QNap, but for now… thats $400 still in my pockets.
If anyone else still has this problem, please add your voice to this post.
edit: what did I do to make this work? I have no idea but this particular Cloud went through an upgrade to OS3, USB drive wouldn’t mount, so I downgraded it back to 3.04 followed by a 40 second reset and now an upgrade back to OS3. So it could be anything.
@Ralphael, was your My Cloud that you upgraded to latest firmware and is now mounting your external USB drive properly in stock mode? In other words was it a My Cloud that did not have any services modified or stopped via SSH when upgraded to latest firmware and then USB drive added?
Was contacted over the weekend by WD support and have emailed them a system log report generated by the Dashboard. Haven’t heard anything since sending the logs on Sunday night. The log sent included four external USB devices, two which didn’t mount properly (both USB 3) and didn’t show any drive contents, and two (both non USB 3) which did mount and display drive contents properly.
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