Upload problems with WD My Cloud desktop app

#1

Hi

I am unable to upload files via my WD My Cloud App (Version 1.0.1.17) on my PC. My PC at the office runs with Windows 10 Enterprise Version 1809. So far it has always worked. I guess after updating the System at our office to Windows 10 Version 1809 it isn’t working anymore. I’m able to access all files through the app and open them but I’m not able to upload any files.

Can anyone help me out?

Antonio

#2

Hi AntonioCarfora,

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#3

Hi Brandon
Thank you for your message. Yes, I have contacted your support in Switzerland. Well, the problem with desktop app isn’t resolved but your colleague told me that the app won’t be supported anymore and that access via browser is even more secure. I guess the information is right.