I am not able to access anymore my My Cloud disk through the desktop application V188.8.131.52, so in local mode.
Everything was fine few weeks ago and I didn’t change anything on my routeur, FW or Avast.
I can connect and access the disk with Explorer, with the WD control Panel and with the My Cloud Web site.
But with My Cloud Desktop app, the disk is seen but when it comes to the connection the name value is empty and it is not possible to enter anything. Then with the password, the connection is of course refused.
I tried directly from the mail panel with an WDMyCloud.com login (which is ok on the website) and the disk is correctly seen but I have a “Failed to connect to the device” answer like this one:
Everything is like the My Cloud Desktop app V184.108.40.206 lost the account informations.
What can I do to get back this local access?