Hi Mods,
I noticed after the forum revamp only recent ones are editable. How do we edit older posts?
Nazar78,
Can you please share the link to the thread so I can send that to Bill to see if that can be updated?
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Hey ERmorel,
Today I saw the āpencilā icon appearing on all my older post. Looks good 
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Hi Mods, @ERmorel
Seems itās happening again? The āpencilā icon is no longer available for older post. I was trying to update my older topic for new CrashPlan v4.4.1, then I noticed all my older posts started by me are no longer editable 
Yes, me too.
And, even if I can edit them (if Iāve edited them before: look for the pencil at the top of the post), I still canāt specify any formatting; font, etc. other than by using the asterisk āstrength tagsā.
[edit: ah; this isnāt an edit dialogue; it just shows what edits were made]
Itās a bit frustrating when youāre trying to edit an FAQ to update it with stuff youāve learnt, and correct misconceptions youāve previously posted. You know, trying to do our unpaid Support jobs to help WDās Customers get their WD Products workingā¦
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Yes I agree with @cpt_paranoia. Itās harder to maintain post or even to format a new one. As much as I like html5, somehow I still prefer the good old interface.
The edit āpencilā is supposed to be located at the end of the post titled āedit this postā, but itās missing for older posts. Please enable it back especially for OP. A solution to open another similar post is unacceptable as information will get scattered all over.
Thereās one more thing I noticed, regarding the email you got from the forum, itās saying that you could reply via email:
To respond, >>>reply to this email<<< or visit https://community.wd.com/t/updating-older-posts/134783/5 in your browser.
Looks cool, I can easily reply on-the-go. Then I tried the other time and the email got rejected due to unknown recipient. Duh! Didnāt even bother to report it lol.
@Nazar78 - I checked the reply-by-email functionality last week and it was working OKā¦
@Bill_S - could you test on your side to see if something broke?
I just tested:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
replies+a3f7c66f37ca730be83194aaaf6d69c4@community.wd.com Domain Not Resolved
Weāre looking into this.
Hi guys. Discourse just made a change to some settings that they think might be causing this behavior. Could someone (@Bill_S ?) test again and let me know if the issue persists? If it does than they need to do some more investigating.
Email reply test.
Best Regards,
ĆĆ”Å¾Ć Å
I have a suspicion thereās a ālock post after x daysā setting somewhereā¦
Yes, they are locked. However, if you need to resurrect one, just notify the moderators.
Sure there is one but unfortunately not flexible.
@Bill_S Iām very sure thereās something could be done i.e. flag as locked only if itās not āOriginal First Postā or assign special badge to contributors so their āOriginal First Postā wonāt get auto locked after x days? These could be easily implemented.
Come on, is that the best you guys can do to relieve the hassle of us contributors?
The post should show a lock in front of the subject line if it is locked. And you need to understand that a lot of those posts were already locked pre-migration to Discourse. It is best practices to lock a thread once it has been sitting idle for a period of time. I tend to wait for six months.
That is not going to change. If you want an old thread reopened, Iām willing to do that if the thread is still relevant. But I am not going to go and reopen everything just to please you. An old thread stays blocked unless called on and is relevant to the current discussion.
Besides, whatās wrong with starting a new thread to reopen the discussion?
By the way, I never meant to block the guides that were created by you users. So, whatever was stickied, I sticky again and unblock.
So what is the actual period? Definitely not six months as I had my recent OP edited Oct 22 but now itās already locked.
No one said about reopening everything? Iām just giving you possible solutions/suggestions. And no you donāt have to please me. Iām just a regular WD customer whoās satisfied with their few products I owned and whoās on top of that is doing community work to please the rest of the WDās customers for a particular product of interest.
This has got nothing to do with reopening of discussion. Itās about consolidation. Say I open a build thread version 1.01, by the time it reaches version 2.00 can you imagine 99 unproductive scattered threads? Donāt get me wrong, Iām aware of the load it puts on the DB/email server if a large thread gets reopened. Fine lock the thread but donāt lock the first post for updating of information and consolidating purposes.
I understand, as said Iām giving possible solutions/suggestions as a form of feedback and Iām not going to argue on how you manage your forum. I guess I have to look for other ways to make things work while I still have interest in this particular product. Thanks for your time.
Actually, if it was one of your guides/how-toās I didnāt lock it. Furthermore, i havenāt set anything to lock automatically after any period of time - not yet anyway. If your thread was pre-Discourse, then it may have happened when all the posts were migrated over. If it was after the migration, then I have no idea how it got locked. It must have been a ghost in the machine.
@Nazar78, look, I can see how I came off harsh with you, so I apologize. I really do appreciate it when you guys jump in and help out. And Iām not looking to make things harder on you. If you see other topics that should be opened up and even stickied, just let me know. Iāll work with you, guys.
No worries no harm done. Think we all need time to adapt to this new design. As much as possible Iām trying to keep all the apps/guides/infos within the forum not elsewhere. Looks like for now Iāll need to bother your moderators if an OP needs to be updated 
Cheers!
