Unable to connect to the drive

I have the MyCloud EX2 Ultra.

Everything was working fine till last night and since morning I haven’t been able to access the drive through local IP (from the router) nor through remotely through the apps.

I can’t access the dashboard. However, my Plex server is working fine. I can stream stuff to my iPhone.

Any ideas on how to access the drive dashboard without having to hard power down the drive?



Have you tried using the name of the drive?

What OS are you using?