Hopefully you guys will be able to help with some of the problems I’m facing with the device I just bought hours ago.
At the very first step, after downloading the My Cloud desktop app I’m having an error 1) there was an error connecting to the server and afterwhich I got this 2) we’ve have detected that you may not be able to mount a shared folder.
What can I do to rectify this problem. Did I miss a step or is it has got to do with my internet.
Secondly, the few times that I managed to get on to the Dashboard, I have this error “network link is down”
Lastly, as I’m using a MacBook, I can’t access the contents through Finder nor can I even connect to the device over the server.
Wish that any of you guys that faced any of these problems will be a great help! 549 bucks and this is what I get! Grr