Transfer speeds data request IOS

Legacy Products My Cloud OS 3
1

I am after some real time users of whom use IOS and WD my cloud to gain some insight to

1: WD my cloud transfer speed of file to IOS iPad Pro please.

I wished to transfer a 3 Gigs file from WD to IOS iPad Pro over Wi Fi - today at 15minutes it had not completed the task.

So wondering why it takes so long ?

Is it maybe normal for this ?

Are their ways to tweak the speeds ?

I only ask as I am used to Fire wire speeds or USB 3 - so am surprised at how slow it is.

Also does anyone have any states for transfer speeds from WD my cloud to iPad Pro and back using wi fi ?

thank you

2

Hi Admin5,

You can have a look on below KBA in this concern.

https://support.wdc.com/knowledgebase/answer.aspx?ID=18626

3

Thank you for the reply Brandon P,

I have already looked here before posting and i could not find the answers to how fast can the WD mycloud transfer say a 1 Gig movie file over “LAN” local area network.

It is not the WAN speeds i am after but the above.

Can you advise is 1 Gig transfer over LAN time period normal for a time of 6 mins ?
I understand many factors will effect this.
Currently using your app on a iPad Pro and a 2.4 ghz router. With WD mycloud 2TB over LAN.

KBA i put into the search on the link you kindly provided, it came back with not found.
Can you please advise.

Thank you

4

Just click (tap if using a mobile device) on the KBA link and it should take you to the article. If you’d rather copy and paste it into Search then use the following URL:

https://support.wdc.com/knowledgebase/answer.aspx?ID=18626

There are many factors that affect transfer speed both on the local network and across the internet if accessing a remote My Cloud using a mobile device or computer.

The My Cloud is NOT a USB hard drive, it is a network attached storage device (NAS). Best you can do is make sure to connect the My Cloud to a Gigabit capable router (or network switch). From there the next step is to make sure all devices that connect to the router are likewise using the fastest possible connection they can support (or can be upgraded to support). This may include upgrading the router to the fastest AC wireless speed if using wireless devices. When connecting to a remote My Cloud you have additional issues like the broadband connection at both ends, then the device’s connection to the network at both ends. Then there is the size and number of files one is attempting to transfer that can impact transfer speed.

Best speed one can hope for is to approach Gigabit transfer speed assuming one is using a Gigabit connection between all devices on the local network. But in the real world one generally rarely achieves the maximum rated speed of the networking equipment.

5

Thank you for the reply Bennor,

Yes the link URL i been and read some time ago, but thank you for making clear.

It gave some ideas of how speeds work. However i think their Image referring to WAN only.
Do you know if their is a LAN chart anywhere ? Please.

My interests are only LAN.

Why not bounce some tests around and states?

I kick the stats off with,

3 Gigs of one file over LAN on a WD my cloud which has a thernet cable from the router plugged in.

Transfer is from WD mycloud into a iPad Pro at 5 feet from away with no objects in the way.

Router a 2.4 GHz

Time taken to transfer the 3Gigs is 6 mins, then you can have the options to open in app, or navigate to the download section in WD app.

My aim is to see if this LAN speed can be reduced somewhat - Before committing to spend on say a diffent routers or other hardware to make huge improvements to the transfer of speed.

Other information that may help or shed more light, the download average here on WAN is 16 mbs per second and upload 1 mb per second on the WAN.

That equates to 960 mbs in 60 seconds on WAN.

LAN transfer fails misably to the point when in use with the WD mycloud what and where is the reason I do not know.

I have read pages of materials on routers however all appear to focus on WAN and just so it is clear I am only in need of better LAN speeds.

Thank you for your input Bennor, if you have time and IOS device or an android tablet can you transfer 1 Gigs across as above and let me know the time it took please.

Thank you

6

In past discussions in this subforum there have been some stats tossed around on copy speeds to the My Cloud. Do a search for Crystal Disk Mark or benchmark. There are a number of posts showing speeds people are experiencing.

http://community.wd.com/search?q=crystal%20category%3A105b

7

Many thanks Bennor,

An hr just went by as I read through the link you kindly gave, the rabbit hole is getting deeper and I probably get stuck in side :slight_smile:

Plenty of ideas it seems with no solution of a 100 % to resolve.

Should i find anything that does help me basically move video and RAW files back and fourth over LAN i be the first to share.

Thank you

8

cough

3GB * 1024 Bytes = 3072 Bytes
6 minutes * 60 seconds = 360

3072 / 360 = 8.53 MB/s

This is probably the best speed you can get on Wifi N of which 11MB/s is roughly the max.
A bunch of smaller files will lower the speed regardless if you are on Wifi or ethernet.

For Apple products you can get WiFi AC of which you should see up to 40MB/s meaning that for 3GB it should only take a minute and 16 seconds.

Hope that helps…

9

You are limited to the hardware within the iOS device and the capabilities of the WiFi router the iOS device is connecting to. This assumes you are using a file manager app on the iOS device to transfer files to the local My Cloud and are NOT going through a cellular data connection.

Apple likes to wall people in with their products. On Android there are a number of free file manager apps that one can use to transfer files back and forth to a My Cloud on the local network. I don’t have any Apple products so I have no way to test. But as previously indicated there are a number of factors that can affect or limit the transfer speed. You need to really dig into the hardware/WiFi specifications of your iOS device and the network router. Often times it is the WiFi hardware on the mobile device that is the bottle neck and there may be no way to upgrade or get around that bottle neck.

Make sure to use a Gigabit network router with AC WiFi capability. You indicated the router is 2.4 Ghz, but that doesn’t tell anyone what the specific WiFi capabilities/speeds of the router are. Is it a Wireless N 2.4 GHz? And if so is it 150MB or 300MB or other speed?

Here is an example on my local network. I am using a Toshiba laptop with Windows 10 that has an AC1200 USB 2.0 adapter. This is connected to a Asus RT-AC68U series router (AC1900 speed capable) via 5 GHz. I get transfer speeds (on a roughly 1 GB video file) of approximately 14MB/s. Takes about a minute and 15 seconds to transfer that 1 GB file.

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On a Moto G5 Plus mobile phone connected to 5 GHz on that same Asus router the speed copying that same file from the My Cloud to the phone is much lower due to the less capable WiFi hardware (802.11 a, b, g, n, dual-band) of the phone.

Screenshot_20180705-152621
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Here are some more examples (some of which have been posted to past discussions).

Toshiba Laptop Crystal Disk Mark AC1200 to My Cloud through AC1900 capable WiFi router:

Toshiba%20Laptop%20CrystalDiskMark%20AC1200%20to%20My%20Cloud
Toshiba%20Laptop%20CrystalDiskMark%20AC1200%20to%20My%20Cloud402×367 63.2 KB

Old Asus P5W DH computer 1GB network connection to My Cloud:

Asus%201GB%20to%20My%20Cloud%208TB%20CrystalDiskMark
Asus%201GB%20to%20My%20Cloud%208TB%20CrystalDiskMark402×367 63.7 KB

Toshiba laptop with Sabrent 1GB USB 2.0 Ethernet adapter to My Cloud through Gigabit capable router:

Toshiba%20P755%20S5393%20Sabrent%201GB%20Adapter
Toshiba%20P755%20S5393%20Sabrent%201GB%20Adapter402×367 63.2 KB

Everyone’s hardware is different so there is no exact answer. Best one can do is buy the fastest WiFi router they can afford to pair with their mobile devices and computers. And then make sure their mobile device and computer are using the fastest possible WiFi or Ethernet Gigabit connection. In certain cases one may be able to upgrade their computer (or mobile device) to use a faster WiFi or wired network adapter.

10

Hello Raphael, yes your information is very useful thank you.

It taken me into new areas of learning “whats in a router” apple stopped making routers now i believe this year of 2018.

I really needing a pple product, so have looked at many other routers out their and done research.

Thank you

11

Hello Bennor,

Thank you for taking the time to post the information, it does help a great deal to understand, so thank you.

I dug in a little deeper to what router I have, which is 802.11n 2.4GHz Single band WiFi

A review wrote this,
“In fact we found its wireless performance so slow that a wired connection to the router was required to obtain the ‘up to’ 76Mbit speeds of its fastest broadband package.
Read more at https://www.trustedreviews.com/reviews/sky-hub-2013#8i8bgA3qMAout0PM.99”

Bennor, The file manager as you refer to I use the WD app to download video files, i have used file browser app, but that actually took longer for downloads to the IOS over wifi.

I did make a download using the IOS files manager app, on screen it appeared to download quicker, however watching a visual representation of megabytes fly by, is in no means a test.

Tablet (ipadpro)
Wifi is 802.11a/b/g/n/ac; dual channel 2.4 GHz and 5 GHz HT 80 with MIMO

The above was taken form mac tracker an app which has been around for ever lists data on apple products.

So in all the router the best part to replace, unsure of what speeds i can achieve with a new router as the chart on WD help section on transfer speeds over Wifi, if i have correctly read this, say not much improvement.

One point that might help others using the IOS with the WD wifi over LAN for purpose of download in the same situation is,

I moved the router just a few feet away and re tested the downloaded file i had made.
1 Gigs.

In WD soon as i pressed to download it was their, thought that’s odd as i had deleted the file from within app Photos on the tablet.

Pressed an “open in or more” section in the app WD and put the video into lumafusion in under 10 seconds !

What i had forgotton to do was to delete the video file from the WD app.
But the thought was in my mind why not download all the RAW pictures I needed for a project (Your need to do this in say File Browser as WD would not show a preview in RAW)
Locate the folder again in WD and go download.

Wake up in the morning and their be in the download of WD for use during the day.

For me this actually works well, reason being the photo app in ISO ok, but if i have these RAW files separate from the photo app and only visually seen in downloads of WD app.

It is much easier for working on projects of repeated files and clips i use, rather than say wading through IOS app photo.

Hope that reads well :slight_smile: as i confusion :slight_smile:
Thank you all for your input.

12

Very true but now you can get the Wifi AC routers from Craigslist for about $75 to $150. I have two of them, one of them being a Time machine 2TB with Airport Extreme and the other being just an Airport Extreme.

With my MacBook 12", I get about 40MB/s read/writes to the My Cloud and 80 to 100MB/s via ethernet. The 40MB/s is just great for lounging around without cable.

I love the Airport Extreme with tie-ins with my iPhone, iPad pro, MacBook and several Apple TVs. It takes about 2 seconds to set up and with two airport extreme you can bridge the two to extend your Wifi AC all the way to the bathroom where it is needed most :stuck_out_tongue:

13

Good information Ralph, thank you for posting the download speeds over wifi.

I look into the Craigslist i not used this before.

Other option for me is the WD wireless pro as it now supports preview over wifi in LumaFusion in recent beta version.

Thank you