today i had to walk up to my My Cloud and unplug it from power because it became completely unresponsive … not sure why.
the LED was solid GREEN (I changed it from the default BLUE, to GREEN) when this happened.
before unplugging, checked my router - was functioning properly, tried accessing the dashboard and dashboard would not load up to the login page. Wireless network-wise, everything else was fine did not see any issues.
Can anyone advise, if need be I can ssh into the unit to access any log files which could indicate where the problem is … ?
Seems unlikely to be that, then. But I’d suggest doing one or the other; bind at MyCloud, or at router, but not both. I prefer to use the router to fix IP addresses on my local network, and leave all clients as DHCP (which then allocates the fixed, or infinite lease addresses I set at the router).
I’ve never seen Windows report a network drive ‘unmounted’. I do see it reporting that it can’t access network drives at boot, or leaving sleep (a common problem with Windows, even in a professional network environment); if the network drive mapping comes up before the network connection is re-established, Windows says it can’t see the network drives (and gives them a little red cross). They usually re-appear if you try to access them. Again, this doesn’t sound like your problem.
I wonder if intermittent WiFi access might cause trouble for the network mapping. Have you tried a wired connection?
not sure if intermittent wifi is the issue, did not notice a connection issue with wifi …
but what i referred to was on macos, not windows. i do not boot into windows often enough to see that happen.
been working fine for a while, but to make sure what the problem is, how do i get access to the event log, perhaps theres something in there that could indicate whether or not this is a nas issue or a macos issue (which is entirely possible considering how little apple cares for home network drives).
