WD Community

Stuck on blinking white light no access

I got this issue also. Did you fix yours?

I’m seriously annoyed! I bought this unit 3 months ago & I’m almost done transferring my 1gb of data to the unit before backing it up, & I’ve been hit with this!

ALL of my data is locked on this unit & WD have no solutions & say data recovery is not their issue. I’ve tried everything on here, has anyone got any other solutions?

Also, how reliable are these things, because I bout a DUO 4 weeks ago & I’m scared the same thing will happen.

PeterGL’s post worked for me too.

How about several days?

i swear to god WD, don’t sell me this ■■■■! It is slow when it works, a bloody nightmare when it doesn’t.

This product should be stopped and recalled with a full refund and apology

Worked for me too. Performed data erase then factory 40s and 60s resets and had unresponsive unit. Performed above actions and system rest ok.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.