I have had one for years but used it mainly as a USB connected drive. Now I have a need to take it on a photo shoot and I want to download every day’s shots from the SD card into the drive. The problem seem to be that I no longer have the quick install guide to see the 9 digit code AAA_BBB_CCC that the My Cloud Home app asks for. Is this app compatible with my drive (model E6B)? How can I get the app connected to the drive?
The app asks me if it is connected to power, plugged in to my home network, is the light on? My Wireless Pro has a battery that is fully charged, uses wireless not wired networking and has a bunch of lights. Doesn’t seem like we’re talking about the same device!
I can connect wirelessly from my laptop and by USB from my laptop, but it feels like I don’t have the right app for Android to connect wirelessly.
It seems like you’re trying to use a different My Cloud model, which could explain the confusion between the app and your device’s connection method.
The My Cloud Home app typically requires a specific 9-digit code but if you’re using a Wireless Pro with USB and wireless capabilities, you might need the My Cloud or My Cloud Pro app instead, which has different setup steps and network configurations so checking the model-specific guide could clear things up.
I located an Android APK installation file for My Cloud Pro on CNet. It is not longer supported or provided by WD. It runs fine on my phone. The link is provided here (hope that’s allowed!):
I don’t yet have it connecting to my Passport device, something’s messed up, I get a Network Connection Failure (904) that I have not yet resolved. But I’m on he way …
