Safepoint is not recognized (not show up) after firmware upgrade

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

It took me long 4-5 days to create a SafePoint.

However, today my WD Mycloud entered automatically in auto-update of firmware. After it finishes, I went to check my Safe Point and the Web_UI shows no Safe Points at all.

I did it in an external HD and all files are there. Why is it not being recognized? Will I have to redo it all again and recopy all my files to the very same HD?

Is there a way to reconnect the Safe Point and get it recognizedby the new firmware?

2

Welcome to the Community.

Is the Safepoint detected when you try to recover it?

3

This has happened to me after each firmware upgrade. I usually reboot the MyCloud, wait a day or 2 and it comes around. I am in that cycle right now.

4

No, it has not been detected.

5

I guess there is not much what we can do.

I will start it over again…

Turned off automatic firmware upgrade in any case though…