I just tried to go into the system settings of my MyCloud for the first time in several months and I realized I had forgotten the password. Thankfully, I was able to figure it out and get back in. However, I’d like to be prepared for the future so I can make sure I’m handling my device properly. If, in the future, I were to forget the password, does anyone know if I’d be able to reset it? And if so, how?
My Cloud OS 5: Pin Reset & System Only Restore
Option A: 4 Second Reset (Reset with Power On)
The 4 Second Reset will reset the following:
- Admin Password (no default password, new password enforced)
- Network Mode (Default = DHCP)
Note: The 4 Second Reset will only reset the Admin Password. It will not reset the Admin User Name. In order to reset the Admin User Name perform Option B - the 40 Second Reset outlined below.
To execute the 4 Second Reset:
- With the power on, using a paperclip or narrow tipped pen, press and hold the reset button for at least 4 seconds. The reset process will cause the device to reboot and may take up to 5 minutes to complete. Please wait until the Power LED is solid blue, indicating the device is ready to use.
- Setup the My Cloud using the dashboard.
For instructions, please refer to Answer ID 29391 My Cloud OS 5 How to Set Up Using the Dashboard