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Repeat Offline But Network Says Is Connected

Our my cloud says it is offline via the app but, my network manager says it is online and the blue light says the same on front. I recently downloaded my cloud OS 5 after not using my cloud for some time. In the 4 days of doing so, this is the second time I have awakened in the morning and the status is offline. I have restarted the device and verified the Ethernet connection is good. The most baffling thing is that my network manager says connected, but the app says I am not. Any one else having this experience?

Restarted router did fix issue.

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