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A critical firmware release is available for multiple Western Digital and SanDisk drives (in the following capacity: 2TB) to address situations in which a drive may be causing a BSOD on Windows 11 24H2. Western Digital …

2 2637 October 17, 2024

Starting March 22, 2023 My Cloud Home cloud access will not be available to any device that is not at or above firmware level 8.13.1-102. To update to the latest firmware, please power cycle the device by shutting it do…

2 1459 March 21, 2023
update ,  support-videos ,  firmware ,  dashboard

Hello everyone, Along with our support videos for WD External Drives and Cloud products, this topic will be regarding anything else! Of course, let us know your feedback for any of our support videos! Please see our new…

3 1736 December 13, 2022

A critical firmware release, 52020100, is available for Western Digital’s 3rd generation WD Blue SA510 drives (in the following capacities: 250GB, 500GB, and 1TB) to address situations in which a drive may not be recogni…

2 5743 December 13, 2022
eol ,  edgerover

Thank you for your interest in EdgeRover™. Starting December 10th, 2022 , we will no longer be supporting the EdgeRover software. If you already have EdgeRover installed, you can continue to use the software; however, …

4 890 December 13, 2022
my-passport ,  firmware ,  firmware-updates
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