Remote access not working, then working, then not working

This is getting very frustratting.  One day, I can access my WD Mycloud remoting with my ipad.  The next day no access anywhere, links to public folders, ipad apps, wd2go…nothing.  I havent done a thing differently.  Anyone else have this problem? Anyone know a solution?

Same problem here, remote access keeps dropping in and out. WD dont seem to care. i will be bringing my drive back shortly. There is a two year waranty on the product.