This is what I did to rebuild my drive from soft brick. You can use this to upgrade your My Cloud to whatever side you want.
This thread helped me: http://community.wd.com/t5/WD-My-Cloud/Here-is-WD-My-Cloud-2TB-virgin-disk-image/m-p/668617/highlight/false#M5968
Got the image. Used Ubuntu and restored it to the drive. All I have to do now is to resize the ext4 partition - sda4 and I’ll be back in business again
This is what I did:
-load up a live Ubuntu drive on a computer and attach the WD drive to the machine - take ie out of the case and use a USB adapter or a SATA/ESATA cable.
-download the image from the link above and extract the IMG from there.
-start Disks application and select the WD drive.
-click on the gear and select ‘restore from image’ for the whole drive
-point to the downloaded image
-run fsck on the 4th partition
-for me, the device was mounted as SDA
-fsck /dev/sda4
-start GParted and extend the sda4 partition to fill up unused space
-put back in case and boot up
You now have a fully working drive in ‘just out the box’ condition.
EDIT: Here’s the 3TB image.
https://www.dropbox.com/s/yrwgwko2wfraolw/mycloud3T.7z
Use this for a 3TB drive and skip the GParted part. I still recommend doing a fsck.
My guide should work on any size drive, so you could theoretically put in a 6TB drive in the enclosure and you should be able to set it up using this guide.