Problems with apps after firmware upgrade 1.05.36

[Techlight]

Hi All,

I was hoping someone could help me out.

After the firmware update (1.05.36) my apps gui is causing me trouble. Can I roll back this firmware update? Does anyone have the previous verision…that worked just fine (doh!) Thanks in advance for any help.

Problems are as follows:

1. The transmission app was nowhere to be found after update.

2. Can’t install transmission app.

3. Whenever I click on the “+” sign to add a new app sometimes the window will just disappear and sometimes it will not open up the app selection screen.

4. When the selection screen does open and I choose an app to install it blinks and goes away without having installed anything.

5.  Twice I was able to choose to install transmission app and it starts to download and then the download screen disappears and app does not install.

[Techlight]

Just to update…

Tried a master reset (little button on back)…did nothing except reset my password haha.

I am having trouble installing any apps, not just transmission. Tried to install “Git” and the add app screen blinked and went away at about 5% downloaded. Tried again and got to 50%…tried again and it just blinked out. Tried a 4th time and got to 98% before hanging up and just sitting at 98%. Finally installed after another try. Transmission will not install still. App install screen still just blinking out before any selections can be made

[ERmorel]

Hello and welcome to the WD Community.

We have passed this along to support.