Plex server on my cloud home is showing that the server is accessible outside my network, but it is not actually accessible after testing it through a mobile app.
the strange thing is that i have two servers on one account (one is an old laptop and the second one is mycloud home), and i used the same method of port forwarding and the one on the laptop works like a charm and the second one it doesn’t, were both are showing they are connected but (unknown IP address for private and public IPs).
my router is asus DSL-N12E_C1 (Upnp enabled)
Both (my cloud and the laptop on static IP)
Both servers are being port forwarded
Both plex servers manual forwarding is disabled.
it is also worth to mention, that when i check the manual forwarding on my plex server it dosen’t stay green and happy all the time it disconnected sometimes after a 1/20 seconds.
last but not least, yes the public IP address is different that the WAN IP address showing on the router, but how come then my laptop server can connect and my cloud home wont.
appreciate your advise and support and if any more information is needed please revert.