There is definitely something wrong with SSL on the WD MyCloud Home Plex servers.
The only way I’ve been able to get things to work is to do this:
- Go into your Plex server settings (on same network http://<ip.address>:32400/web).
- Go to Settings/Network in the left menu
- For “Secure Connections” set to Disable.
- Scroll down and save changes.
Your remote connections should work now (granted all other remote settings are working), but by disabling secure connections your remote connections aren’t secure (encrypted) anymore. So do at your own comfort level. Also, be aware that the client you are using must allow insecure connections. For example, the Roku Plex app has a setting in its Advance menu that allows you to “Allow Insecure Connections”.
Hopefully WD will one day update the Plex server, but I’m not holding my breath.