Please can I get some help with this MyCloud access issue.
My cloud is only accessible if I unplug the ethernet cable, wait a while then connect it again - then I can get… maybe 5 minutes of connection before it drops out again.
I have called support, was spoken to like I don’t matter and my issue was just another hassle to deal with.
My phone call wasn’t even fully completed - I was given the instruction to unplug the ethernet cable wait 5 minutes then re-connect it (as I had done multiple times before I called support) then call back if it didn’t work - then they hung up - without even closing the conversation…
This is a joke - I can’t even use my MyCloud at all