Photos missing in WD Photos but present in MyCloud

[SGunter]

Hi and apologies if this has been raised elsewhere.

I have recently uploaded a couple of hundred photos , which for some reason will not show in WD photos.

I can see them all there in My Cloud and I can see other photos previously uploaded over last year of so.

I have almost 1TB of space left.

Can anyone advise please?

Thanks

[cat0w]

What share did you upload the photos to?

Have you opened the Dashboard and performed a Rescan?

Settings>Media>DLNA Database>Rescan.

Posted by,
cat0w (USA)

[SGunter]

Hi cat0w.

Just uploaded to public shared where all others are. Will try the rescan as you suggest and see if that solves it.

Thanks.

[SGunter]

Rescanned but still no joy. I’ve tried also to just upload a single photo, again no sign although shows in my cloud.