Photos missing in WD Photos but present in MyCloud

Hi and apologies if this has been raised elsewhere.

I have recently uploaded a couple of hundred photos , which for some reason will not show in WD photos.

I can see them all there in My Cloud and I can see other photos previously uploaded over last year of so.

I have almost 1TB of space left.

Can anyone advise please?


What share did you upload the photos to?

Have you opened the Dashboard and performed a Rescan?

Settings>Media>DLNA Database>Rescan.

Posted by,
cat0w (USA)

Hi cat0w.

Just uploaded to public shared where all others are. Will try the rescan as you suggest and see if that solves it.


Rescanned but still no joy. I’ve tried also to just upload a single photo, again no sign although shows in my cloud.