WD Community

Permissions error - Windows File Explorer - WD Mycloud - Windows 7 / 8/ 10

Hello,

I am having problems login in. I have the Mycloud set up with a guest account and user acct. They both have no password

I am able to login via Windows 8.1  file explorer in one of on computer account however in the other computer account I can not login. I get this user permissions error when I try to access the Mycloud via file explorer.

Any idea as to what is going on? I have had this problem before with windows 7 and 8.1

The problem appears to be a Windows 7 / 8.1  “file explorer” permissions problem.

It is not a problem with the Mycloud drive.

Here is a screen shot.

Facing the same issue here. I cant see all my network shares in windows explorer. and all the user access are all screwed up previously.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.