WD Community

Only white LED

On my WD My Cloud lights only white LED. In manual is: after start flashes white LED, after it lights white LED, after about 3 mins flashes blue LED a WDMC is ready. But my LED is only white. I many times turned off and on, but LED was only white. I don´t see WDMC in my network, I don´t see WDMC in Android aplication. Do you have any tip for me?

be patient. How long have you waited with it white?

Is this a new mycloud? Or existing? if existing approximatly how many files, and what types?

any recent changes?

I assume you pulld the plug from your comments.

it could stay white for a few minutes to several days depending on what is going on

Hallo, I had problem with my account, a have to create new account.

Here are my answers:

I wait for 4 days now.

Without chenges.

I reseted WDMC witout any effect.

what type of reset did you do?

do a system only restore. unplug the mycloud, press and hold the reset button, apply power and continue to hold for 40 seconds. then be patient again

if no change after a day contact WD support

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