Solid White Led.. won't turn blue

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I’m the owner of a WD My Cloud and have been using it without any problems.

Tonight i got home and the white led was on solid. Strange thing was, i could still reach it thru web interface on programmed ip adress.

So… i gave it a reboot, from the page, and it never came back. The only thing i see now is a white solid led, won’t turn bue.

The nic only shows one led green flashing continuesly, and the machine isn’t visible to any net spoofers.

Any idea’s on what i can do to save about 1,4 tb on work ??

2

if you only have one flashing LED by the NIC and not a solid and a flashing this is probably the issue

how long has it been setting with a white light? after a crash (power failure etc) it could take a very long time to come back. if htere is not a solid network LED i don’t think this is the issue here

reboot the router/switch etc that the mycloud is connected to

try a new network cable

possiably a system only restore but i doubt if it will help

3

Tried a different cable, and a different port. I dont know if the system has  crashed, but do know the power was on all day.

How long it had a white light, i dont know, i fel to my attention as i got home.

I will try to reboot de router, but don’t know if that will help.

4

Here the same since yesterday. Whithe led stays on. After reset the computer can find the mycloud on the computer but says: " Apparaat initialiseerd"

Help!

5

Well… after i bought the thing 2 months ago, and the service is **bleep** all over… this was my last WD product i bought.

I started to break the **bleep** thing to get the hard disk out, and saved all my data pulling it off using Linux Ubuntu.

I have tried all there was, and read all over the net, this thing is a totall disaster, or as we say in Dutch… Meuk !!!

Now all of it, including the drive itself are resting in peace in the trashbin.

6

even if you don’t want the mycloud the disk should be a WD red disk which should be good for any other use, just reformat it

7

I dont have any trust in WD Products or resellers no more… The trashcan seems to be happy with the thing.