I have a properly connected the provided Ethernet and power cord and the LED light is a steady blue, but No My Cloud is found when the system scans my network?
All FAQ’s within the Knowledge base assume that your system will be able to scan and find the My Cloud device, but this is the 2nd 3TD drive that I have purchased and I am not sure how to get connected.
Every time I scan or re-scan the network, it states “No WD My Cloud Found”.
Any suggestions since support is closed?
I am not sure if it makes a difference since it is not recognizing WD on my network, but this is a Windows 7 PC/laptop versus a Mac system.