Network cannot locate My Cloud

All connections done. All connectons correct. Wireless network router also with ethernet connections. New network. Wired and wireless. All working as should. OS is Win 7. Router is Linksys N600. Re-scanned the network several times and still get the message “No WD My Cloud found” Totally at a loss. Help.

what are the 3 LEDs on the mycloud doing?

is everything in the same workgroup?

did you set a static IP address outside the DHCP pool? I sugest this in general, not an fix here

use the IP address (if on DHCP get this from the router) and enter \ipaddress in file explorer. What happens?

Does your My Cloud have the same workgroup name as your computer?

Posted by,
cat0w (USA)

Yes, the same name. Finally got recognized after manually adding the device. Thanks

Got recognized after manually adding it to the device list. Thank you for your info.