Just got an 8TB My Cloud EX2 Ultra two days ago.
I have the backups figured out and working using Acronis.
What I can’t get to work from the WD Dashboard is looking for firmware updates or Apps.
Keep getting No Internet Access
I know this has been talked about on the boards and I’ve tried everything I though was applicable and I still get the error.
Cloud Access is off.
Have static IP setup in the drive and router.
Router is Verizon FIOS.
Can ping the drive from the PC.
Running current version of Windows 10 on the PC.
Tried using the Google default DNS but that also didn’t work.
Subnet Mask 255.255.255.0
Gateway DNS 192.168.1.1
DNS Server 1 192.168.1.1
DNS Server 2 22.214.171.124
The DNS Server 2 address is what I used on a 2TB MyBookLive and listed for my area as FIOS DNS server.
Do I need port forwarding in the router for the IP Address ?